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Customer Service Rep. II
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Jacksonville, FL Jacksonville, Florida |
About this job
Job Summary: Responsible to both internal and external customers to solve financial and non-financial customer inquiries in an incoming call center environment. Deliver personalized service that meets or exceeds customer expectations. Accurately and promptly execute transactions, such as billing inquiries and account changes. Uses outstanding communications and interpersonal skills to resolve complex customer problems on the first contact. Principal Duties: 1. Handle customer calls efficiently a
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