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part-time: security customer care agent
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Indianapolis, IN Indianapolis, Indiana |
About this job
**Overview** **Mission of Security Customer Care Agent** : This role is responsible for handling customer concerns and questions while adhering to department efficiency and quality performance standards. **Responsibilities** **ESSENTIAL FUNCTIONS:** + Available for customers by meeting the MPV goals for Work Duration, and Average Handle Time. + Answer calls promptly using appropriate call quality guidelines. + Correctly follow call handling requirements to minimize unnecessary transfers. + Provi
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