Supervisor I

Position Title:  Supervisor I

Job Identification:
•	Immediate Supervisor:  Store Manager.
•	EEOC Class:  Sales Workers.
•	FLSA Status:  Non-Exempt.

	Wage: $19.50 hourly.

Job Summary:
The Supervisor I will work as a sales associate in a retail environment as well as oversee and direct the daily activities, schedules, and assignments of employees in the absence of the Store Manager and Assistant Manager.  

Supervisory Responsibilities:
•	Manages the store in the absence of the Store Manager and the Assistant Store Manager.
•	Oversees the daily workflow of the store.
•	Assigns jobs and projects to staff to ensure that duties are completed safely and efficiently.

Duties/Responsibilities:
•	Assists customers with questions or price discrepancies.  Performs conflict resolution as needed.
•	Operates electric cash register and ensures accurate transactions. 
•	Assists customers in locating various products, resolving complaints, or providing information.
•	Maintains inventory of store merchandise.
•	Stocks, displays and sells all types of merchandise.
•	Prices and markdown merchandise properly.
•	Maintains store security measures and takes appropriate actions on known and suspected theft.
•	Enforces safety practices and procedures and prepares related reports.
•	Maintains back room Kaizen process.
•	Understands and supervises ticket rotation / price reductions.
•	Handles funds properly as required for store operations.
•	Audits and balances store petty cash and daily reports.
•	Responsible for a neat, clean and organized store.
•	Accepts permanent / temporary assignments in other locations at discretion of District Manager.
•	Performs other related duties as assigned that would lead to successful operation of department, team, and/or mission.

Required Experience:

The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background. 

•	Background check.

Required Skills/Abilities:
•	Excellent verbal communication skills.
•	Strong supervisory and leadership skills.
•	Excellent verbal and written communication skills.
•	Ability to speak/read/write proficient English.
•	Basic mathematical skills, as needed to make change and give refunds. 
•	Punctual and dependable attendance.
•	Excellent customer service, sales, and conflict resolution skills.
•	Thorough understanding of stores procedures and policies.
•	Excellent organizational skills and attention to detail.
•	Ability to keep accurate records.
•	Must be able to work any store hours (Saturday through Friday:  7:00am – 8:00pm.)
•	Appropriate dress attire.
•	Proficient with Microsoft Office Suite or related software.

Physical Requirements: 
•	Must work in all weather conditions.
•	Must be able to traverse warehouse to observe physical inventory.
•	Prolonged periods standing (up to 8 hours.)
•	Must be able to lift/pull/push up to 50 pounds at times. 
•	Ability to bend/squat/stoop.
•	Good vision.
•	Ability to perform repetitive movements over long periods of time.
•	Free from drug and alcohol abuse.

Equipment, machines and tools used:
•	Electronic cash register.
•	Smart Safe.
•	Computer and telephone.
•	Charge Card terminal.
•	Hand truck.
•	Broom, dust mop, wet mop, water bucket.

Personal Protective Equipment Used – Assigned at orientation/as needed:
•	Safety belt
•	Face Mask
•	Hand sanitizer (available at worksite)
•	Disinfectant wipes (available at worksite)
•	Gloves
•	Goggles

Note:  The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified.  Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.