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in Saint Louis Park, MN
Exchange Engineer - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | Saint louis park, Minnesota |
About this job
The Exchange Engineer II will
be part of the Microsoft Technology Engineering team reporting through the Head
of Cloud Engineering. Successful candidate will join a small team
responsible for Exchange 2016, Exchange Online in a hybrid Configuration, Office
365, Active Directory, and Windows server environments for a global
company. Successful candidate will have an initial focus on our Exchange
2016 to Exchange Online migration with opportunities to expand into other
Windows Server, Virtualization, and\or cloud technologies.
Primary
Responsibilities
Support Exchange on-prem \
EXO environment for ~7,000 mailboxes in a global environmentPlay key role in Exchange
Online migration from Exchange 2016 to EXO.Provide direct support to
end users ranging from Tier 1 to tier 3 type issues.End user documentation as
neededTraining for Tier 1 and Tier
2 support with the goal of operationalizing or automating repeatable tasksOther Windows related
Engineering activities when requiredWork through Change control,
and Problem management activities related to Exchange environment as neededTake part in inTune rollout,
and ongoing engineering for mobile device management, and\or mobile application
management configuration.Administer ProofPoint
environment on-prem and SaaS.
Any combination of relevant
education and experience and/or related professional
designations/certifications in this field is highly desirable.
Education
Minimum Required: Bachelors' degree
Experience
3-5 years' IT Operations and/or Engineering experience with
increasing levels of responsibility.3-5 years' proven customer service experience, and must
communicate clearly, courteously and professionally in person and over the
phone.
Essential Skills
3 – 5 years’ experience managing
Exchange 2010, 2016, Hybrid, and\or Exchange OnlineOffice 365 experience
working within O365 E3, Enterprise Mobility + Security E3.OneDrive, SharePoint Online,
Teams, App Protection Policies experience is a plusKnowledge of Azure AD
Connect, idFix, and related tools \ methodologies.Experience with, or advanced
understanding of Exchange Online migration from on-prem to EXO in a hybrid
configurationAdvanced understanding of
Retention policies, DLP, and legal holdExperience with 5,000+
mailbox environment preferredKnowledge of Azure AD
Connect, and idFix tools.Proficient with PowerShell
to automate messaging processes and reporting is a mustDemonstrates strong
understanding of Active Directory including Group Policy, Sites and Services topology,
and replication.Experience with or
understanding of Network concepts including network load-balancers (F5
preferred)Demonstrates knowledge,
experience and proficiency with Microsoft Windows 10, Server 2012, Server 2016,
and Server 2019Strong understanding of
Change Management frameworks such as ITILFunctional knowledge of
Exchange and\or Active Directory Disaster Recovery procedures and best
practices.Take part in an on-call
rotation supporting our Exchange and Active Directory environments