Administrative Assistant

Seeking entry level happy people who want to learn Sales skills and abilities.

Work with a Top Sales Consultant and Sales Managers in a high volume dealership.

Part-Time Work

Position summary:

Interact with guests daily on the phone and in person to represent the Murdock Auto Team brand in developing sales opportunities and standing in a league of our own in the automotive industry by delivering on our No Regrets promise through enthusiasm, guest experience, and continual innovation and growth.

Tasks:

• Complete daily tasks as assigned by Sales Manager or the assigned Sales Professional to increase overall selling experience and generate leads for sales.
• Communicate with guests by telephone or in person to provide information about products or services, direct guests to sales consultants or other appropriate staff members, and answer basic questions.
• Engage guests with professional greetings and help improve overall guest satisfaction resolving customer experience concerns.
• Utilize phone communications to limit/minimize guest wait times during phone calls and phone inquiries.
• Direct guests and communicate services available for guests of the appropriate sales team member or leader.
• Follow-up with guests to determine if their needs were met and they experience was the best quality.
• Complete other tasks as assigned by the Sales Managers or other management personnel.

Skills:

Guest Experience Management, Microsoft Office and Excel, Teamwork, People Skills, Customer Service, Active Listening, Reading, Writing/Typing, Comprehension, Critical Thinking, and Social Perceptiveness.

Experience And Education:

High School diploma or GED. Ability record and monitor surroundings. Experience in customer service, Excel spreadsheets, and Microsoft Office. Excellent communication and time management skills. Must be able to work as a team member in a fast-paced environment. Must minimum of 18 years old and authorized to work in the United States with a current Driver's License.

Physical Requirements:

Ability to walk; sit; use hands, handle, or feel; reach with hands and arms and talk or hear. Need ability to move around the dealership. The employee may be required to lift up to 25 pounds. Work is performed at a desk in an office setting and walking throughout the dealership showroom and lot.