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in New Albany, OH
Assistant Manager - Full-time / Part-time
Estimated Pay | $28 per hour |
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Hours | Full-time, Part-time |
Location | 5595 New Albany Rd New Albany, Ohio |
Compare Pay
Estimated Pay We estimate that this job pays $28.07 per hour based on our data.
$18.78
$28.07
$40.63
About this job
We are a locally owned ACE Hardware store. We have four locations in the Columbus area; Westerville, Sunbury, Johnstown, and New Albany. General Summary The Assistant Manager manages overall store operations and the achievement of company goals and directives. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service • Provide positive representation of store. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. • Provide a friendly, outgoing demeanor; work well with customers as well as associates. • Ensure all calls and pages are answered promptly, courteously and effectively. • Handle customer complaints. Work to resolve problems with the customer and have store’s best interest taken into consideration. • Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations • Ensure a positive, professional and safe work environment for all associates. • Supervise the “general operations” of the entire store. • Responsible for opening and closing the store. • Ensure successful Loss Prevention, Safety and Internal Audits. • Work with Store Manager on all aspects of running the store. • Participate in weekly management staff meetings. • Communicate issues to the appropriate Store Support Center department with Store Manager approval. • Assist with special projects within the organization as set forth by the Operations Manager. • Implement new Standard Operating Procedures into store execution. • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. • Ensure that weekly price changes and label updates are completed timely and accurately. • Oversee all cashiering functions including training, maintenance, audits, and reports. • Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). • Visit competition to be familiar with what they are doing. • Perform all other duties as assigned. Inventory & Merchandising • Assist to ensure forklift operations and receiving is completed in a safe and efficient way. • Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures. • Responsible for maintenance of back stock levels. • Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. • Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability. • Assist with merchandise resets throughout the store. • Assist to ensure all signage is current in the store. • Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Hiring & Training of Associates • Assist in training of all associates. • Actively recruit and promote the advancement of Ace associates. • Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the approval of the Store Manager. Leadership • Manage all aspects of store operations in the absence of the Store Manager. • Lead by example; be approachable by all associates and customers. • Participate in store meetings. • Communicate any merchandising, cost control or sales idea to the Store Manager for follow up. • Prepare and challenge yourself for future advancement. Other Essential Requirements See below
Requirements
Experience: Retail management experience preferred Hardware background helpful, but will train the right candidate. Exceptional customer service skills. Strong leadership, interpersonal, communication and follow through skills. Physical Demands: Standing, walking, lifting (up to 50lbs) and climbing. Education: High School or GED equivalent.
Job Benefits
Our ACE CORE values: We work as a TEAM We act with INTEGRITY We are ACCOUNTABLE We act with RESPONSIBILITY We will make a difference in the COMMUNITY