Receptionist

**Receptionist**
Description
Job Summary:





The Receptionist/Secretary greets and directs visitors and callers to the facility in a friendly and professional manner.





Essential Job Functions (List in order of importance):

• Assists and directs visitors in accordance with the nursing home policies. Maintains confidentiality of all residents.
  
• Operates the telephone/paging system receiving, screening and directing calls for staff members and residents.
  
• Maintains all office supplies and equipment, including tracking inventory and ordering supplies.
  
• Prepares and maintains monthly declining balance.
  
• Documents are formatted appropriately, with minimum errors and within the required time frame.
  
• Data is collected in a timely and accurate manner.
  
• Performs secretarial/clerical duties, including: Letter writing and typing.
  
• Filing and completing reports, postings, and operating word processing, copier and mail equipment.
  
• Completes monthly mailings, PNA disbursements, meal tickets, and Medicare A & B Logs.
  
• Provides clerical support as needed, including sorting and distributing mail.
  
• Maintains admission book; prepares wristbands, door tags, etc. for all new admissions.
  
  
  Knowledge, Education and Skills Required:
  
  
  
  
  
  1. High School diploma or equivalent.
  2. Three to six months related experience or training.
  
  
  
  
  
  Knowledge, Education and Skills Preferred:
  
  
  
  
  • Six months to one year of previous experience.
    
    
    Required Certification/Licensing:
    
    
    
    
    • None
      
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