Operations Manager - Full-time / Part-time

We are looking for an Operations Manager to join the management team at Sky Zone Charleston. Sky Zone is Charleston’s first indoor trampoline park that has been voted the best birthday party venue and the best place for kids every year since we opened in 2014. We need an operations manager that can continue to deliver positive experiences to customers so we remain the preferred venue for area families. 

The Operations Manager will be involved in all daily management activities including managing the employees and environment to ensure smooth operation and a seamless customer experience, hiring and training of employees, create harmony and organization in the park, inspire the team, scheduling, employee evaluations, inventory, order supplies, retail merchandising/ stocking, etc. During the General Manager's absence, the Operations Manager will also work closely with the owners to complete assignments that will help meet business objectives. Most importantly, the Operations Manager needs to share the Sky Zone Charleston vision with employees and customers. This position will report to the General Manager and Owner.
The ideal candidate should have with 2+ years' of leadership experience, a polished yet friendly communication style, effective and supportive management style, commitment to the highest standards possible in any situation, proven track record of reliability, a great sense of initiative and problem solving skills.

Key Qualifications & Requirements:
•	Proven ability to drive amazing customer experiences — and results — through team development.
•	Experience with diplomatically managing multiple commitments to customers, staff, and operations.
•	Ability to adapt to challenges while remaining calm in a constantly changing environment.
•	Retail or Food and Bev experience a plus, but not required.
•	College degree or equivalent work experience.
•	Candidates will need reliable transportation, ability to work evenings, weekends and holidays.

Compensation:
$50,000 + Structured Bonus

•	Proven ability to drive amazing customer experiences — and results — through team development.
•	Experience with diplomatically managing multiple commitments to customers, staff, and operations.
•	Ability to adapt to challenges while remaining calm in a constantly changing environment.
•	Retail or Food and Bev experience a plus, but not required.
•	College degree or equivalent work experience.
•	Candidates will need reliable transportation, ability to work evenings, weekends and holidays.