Host/Hostess - Denver International Airport - Full-time / Part-time

Summary:
The Host/Hostess is responsible for greeting guest(s) and seating them at an appropriate table before they are
introduced to their server. The Host/Hostess may perform a variety of other tasks within a restaurant
establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning
eating/serving areas; performs all other responsibilities as directed by the business or as assigned by
management. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions:
• Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile
and appropriate greeting following HMSHost customer service standards
• Records customer reservations or seating times in a consistent manner providing the highest quality of
service to the customer at all times
• Maintains and updates restaurant seating charts
• Proper set up and maintenance of the Dining Room areas before serving
• Assists with maintaining sufficient stock of roll up silverware for the incoming shift
• Seats guests and advises them on menus and beverage choices based on required in-depth
knowledge
• Oversees the delivery and servicing of food and beverages
• Liaises between kitchen staff and floor staff to ensure the guests’ experience meets concept/company
standards
• Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to
speed up service
• Understands and follows HMSHost cash handling policies and procedures and maintain proper security
of cash at all times
• Patrols assigned station, refilling water and coffee, removing service items and condiments per
establishment procedures
• Performs other duties in a team effort during downtime which may include rolling silverware, expediting
food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table
condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)

Minimum Qualifications, Knowledge, Skills, and Work Environment:
• Customer service and cash handling experience preferred
• Excellent organization skills
• Ability to read and interpret restaurant’s seating chart
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and
outgoing manner
• Ability to bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy
documents, as well as converse comfortably with customers

Compensation & Benefits for Full-Time Associates:
• Competitive hourly pay within the range of $15.00 - $16.00 per hour
• Supplemental Pay: Tips
• Health, Dental, and Vision insurance 
• Vacation and Wellness time
• Life and Disability insurance, including Company Paid Life Insurance
• 401k with Company Match
• Tax-advantaged health accounts (HCFSA and HSA)
• Other benefit options to help manage the unexpected, including Accident, Hospital Indemnity, Critical Illness, Identity Protection, and Legal Plan 
• Access to Work/Life Wellness Support 
• Recognition Programs to Celebrate Work and Life Achievements

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)