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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Minneapolis, Minnesota

About this job

WHO YOU ARE

You are a passionate individual who believes in the power of touch. You are trained on several different massage techniques and provide guests with the ultimate relaxation. You are a well-spoken professional who makes the guest feel welcome and invited. You take pride in your position and look to make a first-time client a repeat one. You take ownership of your service room and work towards making it pristine for a truly wow factor when the guest arrives. Continuous learning is a passion and you are on top of learning new techniques and knowing trends. You thrive in a fast-paced work environment with new and exciting challenges every day and are able to adapt to rapid changes in priorities.

WHAT YOU DO

You assess each guest needs and inquire about contraindications before beginning services. You escort guests to/from the spa suite and frequently check with them to promote comfort, safety and security throughout service. You utilize the tools, equipment, and products provided to best service the guest and their unique needs. You maintain cleanliness of the workstation and treatment room throughout shift while disposing of trash and dirty linens and securing supplies and equipment at the end of each shift. Monitor and stick to the time schedule throughout the day and finally ensure that each guest leaves with a memorable experience.

WHERE YOU WORK

Anda Spa is the premiere wellness retreat and day spa location in downtown Minneapolis. Our holistic and crystal-based philosophy offers customers the highest quality spa services and unique programming within a modern and sophisticated setting, available to hotel and non-hotel guests alike. In addition to Anda Spa, Hotel Ivy is known for its luxury rooms and suites, sophisticated elegance, and unrivaled service. Connected to eight miles of skyway, Hotel Ivy offers its guests unsurpassed access to Minneapolis highlights including the Convention Center, Nicollet Mall, Orchestra Hall and the Guthrie Theatre.

WHY YOU'RE HERE

You are approachably sophisticated and passionate about making a difference. Making the difference for every guest that walks through the doors of the hotel and doing everything you can to ensure each of our guests has a memorable experience. Making a difference for fellow associates and lending a hand when it is needed. You are here because the life you want is about providing exceptional service, and that is exactly what we do.

Job Duties and Responsibilities

• Greets and services members in a friendly and professional manner
• Provides individualized skin and facial services plus body treatments that meet the clients' needs and expectations
• Serves as an expert in skin analysis and maintenance regimens
• Initiates, develops and maintains personalized relationships with clients
• Educates clients on Anda Spa products, services and treatments
• Discusses options with clients to determine the individual needs of each client
• Maintains Luxury Collection standards of appearance and cleanliness
• Promotes and sell skin services and treatments that encourages repeat business
• Remains current on certifications and new trends in the industry
• Follow all safety and sanitation policies
• All other duties as assigned by management
Position Requirements

This position does require a flexible schedule including weekends and holidays.

• * High School Diploma or GED
• Esthetician License
• Ability to perform all types of skin services and treatments to include waxing.
• Ability to calculate figures such as discounts, interest, commissions, and proportions
• Knowledge of basic PC operating
• Ability to stand, walk, reach and lift and move up to 50 pounds

Preferred Requirements

• * 2 years of experience as an esthetician in a professional environment
• Advanced Practice Esthetician license
• Knowledge of skin and body treatments, crystal theory and all other modalities.
• Experience with Book4Time

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.