Program Specialist

Program Specialist - Rio Grande Valley, TX - San Antonio Chapter

Location: Rio Grande Valley (Laredo, Corpus Christi, TX) 

Work Hours: Full-time

Grade: 104

Reports To: Director of Programs

Who We Are:

The Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer's Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer's and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer's, their caregivers and those that may be diagnosed with the disease in the future.  Read on to learn more about the role, then visit our website www.alz.org to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.  

Position Summary:

This position, located in the Rio Grande Valley, organizes community education, volunteer training and diversity outreach, facilitates support services, and oversees the collection of information needed for timely and accurate provision of services in South Texas.   

Responsibilities

Essential functions and responsibilities include, but are not limited to:

Community Programs (50%)

• Increase reach of Alzheimer's Association Common Programs with special emphasis on increasing participation among communities that have typically had low rates of engagement with the chapter
• Build and expand the number of Alzheimer's Association Community Educators, Alzheimer's Association Community Representatives, support group facilitators and other Community Volunteers 
• Engage, train and manage relationships with community volunteers to expand the Alzheimer's Association's visibility and programmatic reach within assigned area 
• Conduct annual performance evaluations of community volunteers
• Represent the chapter as needed at community events and networking groups
• Lead and conduct Community Forums in order to develop an informed and community-focused plan for service delivery
• Oversee and master the Personify database of constituents in South Texas, keeping events and participants up to date
• Provide Care Consultation level 1 to families in need in Rio Grande Valley 
• Other program duties as required

Community Partnerships (35%)

• Develop new, sustainable strategic community partnerships and volunteer supporters in an effort to increase the reach of the Association
• Build referral partnerships with social service agencies, service providers and congregations to identify prospective volunteers
• Analyze service data to identify gaps in delivery and create opportunities for increased volunteer engagement

Health Systems (15%)

• Support the implementation of the chapter's health systems strategy 
• Serve as a member of the account management team in an effort to engage health systems
• Develop relationships with physicians and clinical providers to enhance referrals to Association programs

Qualifications  

• Bachelor's degree in health care management, social work, psychology, counseling, nursing, gerontology or related field; or equivalent work experience.
• Bilingual: Proficient speaking and writing in both the Spanish and English language. 
• 1-3 years experience implementing and delivering community programs.
• 1-3 years experience working in Alzheimer's or dementia field preferred.
• Experience recruiting and training volunteers.
• Experience in training and instructional presentations.

Knowledge, Skills and Abilities

• Ability to work effectively with volunteers, staff and external contacts to build and maintain successful teams.
• Ability to prioritize and manage multiple priorities.

• Ability to anticipate, identify, organize opportunities to expand services.
• Ability to work effectively with diverse population.
• Ability to work evenings and weekends as needed.
• Combination of remote work environment and work in local chapter office 
• Proficiency with Microsoft Office applications including Word, Excel and PowerPoint.
• High volume of public contact.
• High volume of public contact both individual and group
• An absolute commitment to confidentiality
• Ability to travel throughout Chapter territory and fly to regional and national meetings
• Must be able to lift or move 25 pounds
• Must have reliable transportation, valid driver's license and proof of insurance

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. 

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day an Elder Care Facility Day of their choosing, plus Caregiver Leave.

The Alzheimer's Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.