Product Owner II/III - Full-time / Part-time

Overview

Protecting our policyholders' dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society.

Society Insurance is seeking an experienced Product Owner within the property and casualty insurance industry to join our team. The Product Owner will define user stories and prioritize the agile team backlog for the Claims area, as well as the Document Development, Generation, and Delivery Lifecycle. The Product Owner will streamline execution of program priorities and ensure team flow for the delivery of Claims and Document Delivery items. The Product Owner will also support quality control and be the sole team member empowered to accept stories as done. The ideal candidate will also contribute to the business vision and program roadmap for the Claims and Document items in support of the Business Product Manager and drive iterations.

About the Role

• Builds, edits, and maintains the Claims and Document team backlog; prioritizes the backlog in preparation for program increment (PI) planning.
• Provides story definition/clarification in a timely fashion and is empowered to make critical decisions quickly.
• Serves as the central point of contact for all communications relating to business stakeholders. Interfaces with business stakeholders for Claims and Document delivery to gather and refine functional requirements (epics and features) and authors product backlog items (user stories).
• Understands the intent of the program vision, business strategies, expected outcomes, and supporting roadmap; and is able to translate this intent to an agile team for implementation.
• Drives continuous improvement by using feedback loops, coaching, and retrospectives to determine areas of improvement for future iterations.
• Develops user stories from prioritized features in collaboration with Business Product Manager; champions efforts to attain product vision and objectives. Maps product backlog items (user stories) to agile iterations (sprints); coordinates dependencies with other Product Owners.
• Works as a member of agile team(s) to facilitate the sizing (refining) of product backlog items; reviews and approves product backlog items; works with scrum master to ensure consistent team flow.
• Leads in the development of story acceptance criteria; validates that the story meets acceptance criteria with appropriate acceptance testing completed; is the only member of the team empowered to accept user stories as done.

About You

• You easily build rapport and establishes strong relationships.
• You are creative and organized.
• You are dedicated to meeting customer needs.
• You enjoy analyzing and solving difficult problems.
• You are an attentive and active listener.
• You enjoy setting goals and achieving them.
• You enjoy a challenge and trouble-shooting.

What it Will Take

• Associates degree in related field.
• Minimum of 6 years of experience in a similar role (i.e. Scrum Master, Business Analyst, Business Subject-Matter Expert, Project Manager).
• Demonstrated success leading teams to consensus without direct authority.
• Knowledge of property and casualty insurance claims operations and document production processes.
• Experience in lean business case development and agile development methodology. Prior Scaled Agile Framework (SAFe) and Azure DevOps experience highly desirable.
• Experience gathering and writing detailed business requirements and/or user stories.

What Society Can Offer

• Comprehensive Benefits Package: Salary with bonus plan; health, dental, life, and vision insurance
• Retirement: Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing Plan
• Work-Life Balance: Company-paid holidays; flexible scheduling; PTO; telecommuting options
• Education: Career Coaching; company-paid courses; student loan and tuition reimbursement
• Community: Charitable Match; paid volunteer time; team sponsorships
• Wellness: Employee Assistance Program; health club reimbursement; wellness reimbursement

Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws.

Society Insurance is a drug-free workplace. Any candidate who receives an offer of employment from Society will be required to undergo a pre-employment drug test for controlled substances. All offers of employment are contingent upon successful completion of the pre-employment drug test, which is conducted in accordance with Society's substance abuse policy.

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