Security Program Manager 2 - Full-time

Job Description

Whether you're in sales or our Seattle headquarters, we're all obsessed with serving our customers and oh, of course, fashion. A career at Nordstrom is fun, fast-paced and challenging. Be a part of something we think is pretty awesome.

JOIN US WHERE IT ALL BEGAN.

Whether you design clothes or business strategies, crunch numbers, lead projects or write code, we have a place for you. With headquarters in Seattle — and busy ecommerce hubs in Los Angeles and New York — we're a fast-moving company that encourages our people to be creative, innovative and always focused on providing the best service possible.

As a Technical Program Manager, you'll be part of a team of highly skilled technical professionals whose primary responsibilities include the engineering and operations of mission critical security infrastructure that delivers significant business value to Nordstrom and its customers. This position interacts with people in both business and technical roles to create specifications and resolve issues with an eye toward continuous improvement. In this role, you will bring technical program management expertise to drive high priority projects aligned to major enterprise security initiatives. This position works across department and functional lines on a variety of programs that range in scope, risk, and complexity.

What you'll be doing

• Provide program management expertise to drive tactical and strategic efforts for various critical security systems and services, including Data Protection, Anti-Malware, Email Security, Endpoint Detection and Response, and Security Event Management
• Communicate clearly and effectively with our business customers, suppliers, and partners
• Combines full understanding of concepts, theories and principles with business insights and manages moderately complex programs
• Knows who customers are and communicates technical requirements to dependent teams. Defines data requirements in both technical and business terms that inform the success of programs
• Uses customer lens to create data measurements to quantify measures for success and recognizes gaps in technical and operational KPI's
• Possesses base level knowledge of technology (e.g., Cloud, APIs, services, Windows stack, open source, database technologies, etc.)
• Possesses broad understanding of end-to-end capability and applies engineering lifecycle knowledge to feature design, task estimation, design review, story creation, triage, schedule, and performance standards
• Develops OKRs, KPIs, and various reports for progress visibility
• Understands and identifies estimates of effort to complete engineering work streams

More about you:

• Ideal candidate will have large-scale security, technology, or ecommerce experience
• An owner at heart, you genuinely care about your internal customers and communicate effectively with engineers and program managers of all levels
• Ability to meet deadlines in a fast-paced environment
• Organized, responsive, self-starter, and thorough problem solver
• Exhibit a great work ethic, high energy and a positive outlook
• Passionate about cyber security and continuous improvement

Qualifications:

• A 4-year degree in related field preferred or equivalent experience
• 3+ years of Project or Program Management experience
• 3+ years of demonstrated successful program delivery
• Management of programs with cross-functional stakeholders
• Working knowledge of Agile scrum

** The team for this role is in Seattle. If you are already located in one of our hubs (Atlanta, Chicago, Denver, or Los Angeles), you can work from that location. However, if you are located elsewhere, you must be open to relocating to Seattle or one of our hubs once employees return to the office.

We've got you covered…

Our employees are our most important asset and that's reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified atwww.nordstrom.com.

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2021 Nordstrom, Inc.

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