Production Manager - Full-time / Part-time

Overview of Position:

The Production Manager provides support for the General Manager. They work to exceed customer expectations, foster an ethic of teamwork, develop staff members' abilities and competencies, and achieve the financial objectives established for their assigned location. Their long-term objective is to develop their own skills towards becoming a General Manager.

Principal Duties and Responsibilities:

Production

       Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall commissary performance

       Understand and implement commissary quality control procedures, including standards

       Coordinate production schedules to meet customer demands and minimize labor hours

       Inspect, troubleshoot, and assess any production or equipment problems

       Ensure all products meet Krispy Kreme quality standards

Sales

       Work with the General Manager to achieve business plan objectives and profitability as set forth in the commissary operating plan and in the established financial goals

Safety and Sanitation

       Demonstrate safety consciousness and promote commissary safety, e.g. shoes, floor cones, etc.

      Maintain a high level of commissary sanitation and cleanliness, e.g. cleaning schedules, training, etc.

Equipment

       Oversee proper upkeep of commissary facility and equipment

Personnel

       Assist the General Manager in recruiting, hiring, training, and dispute resolution

       Supervise all shift personnel

       Build a team of customer-focused employees and foster teamwork

       Demonstrate leadership in employee development, including that of Supervisor

       Assist in communicating to commissary employees and enforcing all commissary policies, standards, and practices

Accounting

       Assist General Manager in completing and managing income and expense budgets, profit and loss, etc.

       Assist General Manager in completing required corporate reporting documentation, both financial and operational

       Manage company resources responsibly including, inventory control

       Manage financial duties

       Protect company assets

Leadership

       Communicate and model company standards and policies

       Implement efficiently and effectively directives from commissary, corporate, and divisional management

       Develop and maintain commissary organization to promote efficient operations

       Interface with corporate office personnel

Essential skills and Experience:

       High school diploma or GED required

       Experience with sales, management, production, and customer service

       Strong communication, organizational, and leadership skills

       Pleasant disposition, sociable, accommodating nature, and enthusiasm

       Self-motivation, creativity, and adaptability

       Basic computer, telephone, and fax knowledge

       Must be available for full time (40+ hours/wk)

       Completion of Krispy Kreme sponsored training programs

       Must meet Krispy Kreme driving standards (three year clean driving)

       Pass a pre-employment drug screen and criminal background check

Nonessential skills and Experience:

       Post Secondary Education strongly preferred