Customer Service Representative

Job DescriptionCompany Description

ABOUT K9 RESORTS\r\nINTERNATIONALLY RECOGNIZED, MULTI AWARD-WINNING PET CARE\r\nAt K9 Resorts Luxury Pet Hotel, we strive to provide the best pet care experience for your dog. We would like to take this time to thank you for your interest in our premier pet resort. Our love for animals can be traced back to 1999, when our Founders and CEOs, Steven and Jason Parker, were just 14 and 12 years of age. Steven and Jason started their own pet sitting business called K-9 Guardians Professional Pet Sitting because they loved dogs, and the thought of earning a few extra bucks at such a young age was exciting to them. Later on, the young entrepreneurs realized they wanted to make pet care their careers and, in 2005, K9 Resorts Luxury Pet Hotel was born in Fanwood, NJ.\r\n\r\nWe’re proud to be internationally recognized and trusted for a variety of reasons, some of which include our:\r\n\r\nFlawless customer service\r\nCage free luxury boarding\r\nLoving and caring staff\r\nState of the art facilities\r\nNumerous groomers, veterinarians, trainers, and other local pet professionals prefer K9 Resorts because they feel it appropriately accommodates pets’ needs. Not only do they recommend our dog care resort to their clients, many of their pets board here as well. We consider this to be the highest compliment any pet care facility can receive and it is something we are enormously proud of.\r\n\r\nMULTI AWARD-WINNING PET CARE\r\nK9 Resorts Luxury Pet Hotel is honored to have been rated the top pet care franchise in the nation by the IBPSA. Our luxury pet resorts have been referred to as the best pet service providers by New Jersey Monthly Magazine, Monmouth Health & Life Magazine, New Jersey Monthly Magazine, The Courier News, and Suburban Essex Magazine.\r\n\r\nSome notable features our internationally recognized facilities offer include:\r\n\r\nFully computerized, accurate, and reliable reservation system\r\nA top-of-the-line PetAirapy UV air purification and ventilation system\r\nHospital-grade sanitation procedures\r\nState-of-the-art flooring systems with built-in Microban antimicrobial protection\r\nPremium Kuranda dog beds\r\nCage-free options for maximum comfort\r\nOur team of pet care professionals takes the time to understand the individual needs of our guests and you can trust us to take the time to accommodate your dog’s needs as you see fit.\r\n\r\nWHAT MAKES K9 RESORTS DIFFERENT\r\nOur state of the art facilities have been consistently rated within the top three in the nation and provide world class accommodations and care to our guests. We are proud to lead the way in the pet hospitality industry. Our entire facility is split into separate zones to reduce the number of guests that occupy one area. While this carefully designed layout is a more expensive way to construct a pet care facility, it significantly reduces pets’ stress levels when they are boarding with us. Your dog’s comfort and your peace of mind are our top priorities.\r\n\r\nOn behalf of the entire team at K9 Resorts, we would like to thank you for your interest in our award-winning pet care facility. Please reach out to us for more information about how we can accommodate your pet’s needs and exceed your expectations.