Hiring Event - Valet Driver, Ticket Issuer, Garage Attendant, & Hotel Valet

What You’ll Do

**This position requires you to be able to pass a comprehensive state background check**
Keeping valet drive clear, directing traffic, and assisting guests. This is an outside position, you will be on your feet moving for most of your shift and exposed to the elements.

The Valet Driver ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Valet Driver is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Valet Driver works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

PRINCIPAL DUTIES (ESSENTIAL FUNCTIONS):

Employee must be able to perform essential functions of the position with or without reasonable accommodations.

• Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary.
• Retrieve keys from guest; issue ticket to guest or enter customer information using electronic device.
• Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles.
• Inspect vehicle for preexisting damage record information using electronic device or manual ticket; correctly record the make, model and exact location of each vehicle.
• Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary.
• Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
• Direct traffic, position barricades, and arrange for towing service when necessary.
• Immediately report any incidents or claims to Operations Manager or Shift Lead.
• Request and collect relevant fees for use of service.
• Assist in reconciling end of shift revenue against the ticket distribution, when necessary.
• Communicate professionally at all times with guests, client, and teammates

What We Want From You:

• At least 18 years of age
• Valid Driver’s License
• Ability to operate manual transmission vehicles (stick shift)
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Previous valet experience, preferred

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Garage Attendant 

What You'll Do:

The Lot Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client’s expectations. Depending on the needs of the location the Lot Attendant provides customer service, including helping customers with entry/exit transactions, maintaining parking equipment in operating condition with receipt paper and free of jams, providing vehicle jump starts to customers. Company vehicle provided. The Lot Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times

PRINCIPAL DUTIES (ESSENTIAL FUNCTIONS):

• Greet arriving and departing guests in a friendly and courteous manner.
• Act as traffic controller to direct incoming guests to available parking spaces.
• Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
• Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies.
• Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility or Operations.
• Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.
• Communicate professionally at all times with guests, client, and teammates.
• Employee must be able to perform essential functions of the position with or without reasonable accommodations.

QUALIFICATIONS, SKILLS & EXPERIENCE:

• At least 18 years of age
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Previous customer service experience, preferred

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Hotel Valet 

What You’ll Do

The Valet Driver ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Valet Driver is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Valet Driver works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

PRINCIPAL DUTIES (ESSENTIAL FUNCTIONS):

Employee must be able to perform essential functions of the position with or without reasonable accommodations.

• Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary.
• Retrieve keys from guest; issue ticket to guest or enter customer information using electronic device.
• Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles.
• Inspect vehicle for preexisting damage record information using electronic device or manual ticket; correctly record the make, model and exact location of each vehicle.
• Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary.
• Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
• Direct traffic, position barricades, and arrange for towing service when necessary.
• Immediately report any incidents or claims to Operations Manager or Shift Lead.
• Request and collect relevant fees for use of service.
• Assist in reconciling end of shift revenue against the ticket distribution, when necessary.
• Communicate professionally at all times with guests, client, and teammates

What We Want From You:

• At least 18 years of age
• Valid Driver’s License
• Ability to operate manual transmission vehicles (stick shift)
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Previous valet experience, preferred