FOH Support Staff

That’s where you come in.

o   Clear tables after guests, wipe tables or seats with sanitizing solutions.

o   Promptly clean table tops, chairs, booths, and the floor under and around tables between guests.

o   Locate items requested by guests.

o   Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.

o   Take soiled tableware to the designated area, and unload, sort and stack silverware, dishes, and glassware for cleaning.

o   Perform serving, cleaning, or stocking duties to facilitate customer service.

o   Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters.

o   Clean up spilled food or drink or broken dishes and remove trash.

o   Serve food to guests when servers need assistance.

o   Promptly greet guests as they are seated and serve ice water to guests.

o   Thank guests as they leave.

o   Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.

o   Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors.

o   Fill beverage or ice dispensers.

o   Stock cabinets or serving areas with condiments and refill condiment containers.

o   Communicate with server and host or hostess to expedite efficient seating, table utilization, and customer service.

o   Respond appropriately to guest requests and communicate guest requests to server as needed.

o   Obtain service area assignment at the beginning of each shift.

o   Inspect assigned restroom every 30 minutes, and clean as needed.

o   Attend all scheduled employee meetings and offers suggestions for improvement.

o   Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.