Telephonic Solutions Consultant

Be part of something bigger.

You don’t need a cape or a mask to help bring truth, justice and the rule of law to the world. You just need to bring your superpowers to LexisNexis. We’re a leading global provider of content, tools and analytics that help customers around the world enhance productivity, improve decision making and advance the rule of law. We think that’s pretty heroic. We may not ask you to leap a tall building in a single bound, but if you’re driven to push yourself – and the place you work – to the next level, we’re looking for you.

Telephonic Solutions Consultant

As a Telephonic Solutions Consultant, we’re looking to you to drive the kind of customer satisfaction that results in long-term retention and ongoing revenue generation. How? By providing the expertise our customers depend on to ensure they are getting the greatest benefits from their LexisNexis products, content, and tools. You’ll work to understand, meet and exceed customer needs so that they’re thrilled to be working with LexisNexis.

Accountabilities:

• Create a territory account plan to support assigned corporate legal customers
• Provides consultative services to customers to ensure maximized use and understanding of LexisNexis products, content and tools 
• Collaborates with sales reps on preference driving strategy and account plans 
• Identifies and shares leads/opportunities with sales reps and/or Product Specialists 
• Conduct virtual presentations and training to customer user groups to help promote LexisNexis product, solutions and content in the marketplace 
• Collect feature/function requirements from customers and communicate to appropriate product team members 
• Utilize all required processes, tools and systems
• Effectively partner and collaborate across teams
• Build strong relationships internally and externally

Basic Qualifications:

• 3+ years of proven sales or training experience 
• Bachelor’s degree

Preferred Qualifications:

• Juris Doctorate or degree in legal studies
• Ability to interact with C-level executives.
• Strong verbal and written communication skills
• Ability to travel to client sites (nominally, estimated at less than 10%).

In addition to the incredible rewards of advancing the rule of law around the world, a career with LexisNexis enables you to enjoy an amazing compensation and benefits package and limitless growth potential within a fast-paced and fun working environment. Find out for yourself!