Claims Examiner (Property)

The Church Insurance Companies consists of The Church Insurance Company, The Church Insurance Company of Vermont, and The Church Insurance Agency Corporation. We provide churches, dioceses, and institutions with multiple coverages for protecting their people and property. We also provide risk management tools and strategies. The Claims Examiner assists management with providing claims service to policyholders and claimants; analyzes and monitors the progress of routine to moderately complex claims to determine the extent of the insurer’s liability, resolves property loss assignments promptly, fairly and cost effectively while providing Church Insurance Company’s insured clients with quality service and consistent claims management. This position requires individual judgment and a working knowledge of the Church Insurance Company’s claim processing procedures. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of coverages provided within various commercial property policies. Catastrophic commercial property claims handling experience. Experience with the Xactimate/Xactware estimating software program. A thorough knowledge of claim processing procedures. Effective negotiating skills. Proven ability to provide exceptional customer service. Strong written/oral communication and interpersonal skills. Ability to effectively and independently manage workload while exhibiting solid judgement. Intermediate PC skills including Word, Excel & Powerpoint. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reviews, analyzes and verifies claim applications information and obtains related documentation for approval or denial of benefits under established policy provisions. Establish, reviews and revises indemnity and expense reserves for complex or severe exposure claims. Investigates, negotiates settlements and provides timely reports to reinsurers and Church Insurance Company management. Determines settlement by calculating amount due and approves payment. Examines, administrates and expedites loss adjustment payments and expenses. Informs reinsurers and customers about information pertaining to their claims. Monitors the progress of claims. Instructs, directs and manages external adjusters and attorneys. Maintains files for cases reported and prepares various statistical reports as requested. Assists with special projects as assigned. EDUCATION and/or EXPERIENCE Bachelor’s Degree (B.A./B.S.) Minimum of 5 years commercial property claim handling experience. Insurance related coursework preferable. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Use of computer keyboard WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Home office environment, with CPG provided equipment, including computer, printer, internet service, router, and telephone. Professional office environment when in the CPG corporate offices in Vermont, New York City, and with clients in their work environments. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Please understand that, as a general policy, CPG does not sponsor visas. EOE: Minorities/Female/Disability/Vet/Sexual Orientation If you are a CPG employee, please use your CPG email address when creating your profile to apply. We are currently in a work from home posture, planning to return in February. We are evaluating options for flexibility at this time.