RN Performance Improvement Coordinator - Full-time / Part-time

Job Title: RN Performance Improvement Coordinator
Location: Scranton, Pennsylvania
Job Category: RN - Registered Nurse, Nursing and Nursing Support
Schedule: Days
Work Type: Full time
Department: Northeast Region Quality & Safety Division
Date Posted: 01/18/2022
Job ID: R-25817

Job Summary

Utilizes clinical and analytical background expertise to lead improvement teams; gather and analyze clinical, financial and research data; compile patient and practice-level to provide data-driven guidance for best practice and quality/safety projects; and assist with research within the department. Ensures cost effective, quality care outcomes for a complex and high-acuity population.

Job Duties

• Facilitates PA DOH occupancy process for new and existing services and complaint investigations for hospital outpatient services
• Serves as a coordinator for various hospital outpatient Regulatory Performance Improvement including but not limited to PA DOH and the Joint Commission.
• Participates and manages hospital outpatient infection prevention and control activities
• Understands and communicates Joint Commission, PA DOH and other governing body requirements which relate to Infection.
• Assists with the implementation and monitoring of the National Patient Safety Goals and other regulatory quality and safety requirements as assigned.
• Coordinates and participates in tracer activities throughout the hospital outpatient sites
• Assists Patient Safety officer in the management of incident reports and complaint investigations as assigned.
• Utilizes skill sets in process improvement, quality improvement, change management and team communication to develop and grow both current and new projects/programs.
• Manages project development, implementation and maintenance of system-wide programs.
• Assists medical and nursing directors in leading strategic development, tactical execution for solution strategies, and development of innovative road maps for care.
• Manages a clear and coherent strategy for identifying and capitalizing on revenue-generating opportunities with strategies, objectives and action plans based on a detailed understanding of the market, competition, customer needs, internal resources and capabilities.
• Establishes standard work to support department efforts for new and existing projects and program utilizing continuous quality improvement methodologies to identify clinical quality, process, and financial improvement opportunities within the department.
• Coordinates with all levels of leadership, physicians, other clinicians, nursing and ancillary staff in process improvement work, including but not limited to analyzing work flow, performing gap analyses, identifying process change and developing future workflows.
• Provides and/or coordinates education for department staff, including providers, on process improvement, quality and safety standards, practices, and policies.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

Work Schedule/Details:

• Monday through Friday: Day Shift
• On call rotation as a Patient Safety Officer - to be reviewed at time of interview
• Travel will be required throughout the Northeast Geisinger Region(more than 50%)

Preferred Qualifications:

• Proficient in computer applications such as PowerPoint, Excel, SharePoint and standard office equipment
• Adept in using project management & performance improvement tools
• Knowledge of outside regulatory body requirements
• Successful track record in leading teams and goal attainment.
• Prior experience in regulatory performance improvement or infection prevention and control preferred.

Our ideal RN would have at least 5 yrs of nursing experience and a passion for quality and safety. Prior infection prevention experience and CPHQ is preferred. Must be able to strategically think on a system level. As a RN Quality and Patient Safety Coordinator you will have the opportunity to improve patient outcomes.

We’re proud to offer competitive salaries and a comprehensive benefits package that includes:

• Medical, prescription drug, vision and dental coverage
• Family Support (Fertility and Adoption Support)
• Employer contribution to your retirement plan
• Tuition assistance (part time and full time roles only)
• Generous paid time off packages that allows you to take the time you need to travel, rest, and care for and reconnect with friends and family.
• Professional opportunities for growth and advancement 
• Support and mentorship from a full range of dedicated and experienced nursing leaders
• Community Involvement through our Employee Resources Groups 

Education

Bachelor's Degree-Nursing (Required)

Experience

Minimum of 2 years-Managing people, processes, or projects (Required)

Certification(s) and License(s)

Valid Driver's License - Default Issuing Body; Basic Life Support Certification - Default Issuing Body; Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania

Our Purpose & Values

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.