Customer Service

Job Description

Help us help our customers realize their dreams of a beautiful home! -Join The #1 Furniture Company-Join The #1 Furniture Brand
Ashley Furniture Industries, Inc. is the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one of the industry’s broadest product assortments to retail partners in 123 countries.
Design, Build, Deliver: Using our internationally acclaimed in-house design team, we create the look without paying expensive design fees. Then, by adhering to some of the most efficient production standards in the world, we are able to maximize productivity and minimize waste, generating additional savings for you. Finally, all orders are filled from strategically located regional warehouses and are serviced by our own fleet of trucks, the largest in the industry

Essential Functions and Responsibilities:

• Implement opening and closing procedures
• Manage telephone traffic
• Access inventory information and advise sales associates
• Complete sales transactions
• Execute daily checklists
• Explain terms for customer pick up or delivery

Job Requirements

Knowledge, Skills and Abilities:

• Excellent/professional communication skills with both internal and external contacts
• Proficient computer knowledge with Microsoft Tools
• Skilled at balancing multiple priorities in a fast paced environment
• Professional telephone skills
• Understands basic financial terms
• Highly organized

We are an equal opportunity employer and provide a drug free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals only.

Job Type: Full-time

Salary: $11.50 /hour