Teller

Summary: Tellers are responsible for processing all transactions, including, but not limited to, deposits, withdrawals, payments and inquiries; adherence to policy and procedures of credit union banking; providing high quality customer services; and informing customers about available banking services and products.

Essential Functions:

• Accepts and processes customer transactions.
• Processes account deposits and withdrawals.
• Cashes checks.
• Accepts and processes loan payments.
• Processes mail in and night depository transactions.
• Accommodates customer requests for print-outs, photocopies, stop payments, telephone transfers, direct deposit, check orders, temporary checks and sells other services as requested.
• Balances daily.
• Counts, sorts and prepares coins for pickup.
• Refers prospective investment customers to member services.
• Cross-sells products and services and makes referrals when appropriate.
• May be responsible for opening or closing the branch.
• Must be able to handle teller transactions in an efficient, accurate and professional manner.
• Must be able to stand for long periods of time.
• Must be able to carry and or lift at least 50 pounds.

Marginal Functions:

• Maintains kitchen as assigned to include washing dishes, counters, regrigerator, microwave and filling ice maker as necessary.
• Tutors school children as assigned to assist with the credit union community affairs mission.
• Assists in preparing for delivery all credit union fliers and mail.
• Participates in school and certification programs offered through the Texas Credit Union League and other affiliates.
• May be required to participate in the Texas Scholars Program.

Education:

• High school degree or GED and previous experience in cash handling or customer service required.

Experience

• Two years of previous cash handling and customer service experience in the banking industry is required.

Required Skills

• Must be able to communicate effectively with all levels of personnel and consumers. Computer experience, ten-key and typing required.
• Must be responsible, reliable, dependable in their work and attendance and willing to function on their own as well as a team member.
• Under moderate supervision process various financial transactions in a friendly, efficient, accurate and professional manner. Must be a self starter.
• Must know how to use Microsoft Excel, Microsoft Word and Microsoft Office Outlook.

Other Requirements:

• Must be able to travel to branch offices and attend outside functions.
• Must be able to work as many hours as necessary to fulfill the responsibilities of the job.
• Must be bondable.
• Drivers License & Liability Insurance to drive to other offices if necessary
• Be reliable to open or close the branch.

Comments:

Candidates must be able to work Monday - Friday 8:30am - 6:30pm and two Saturdays a month 8:00am - 1:30pm.

Scheduled hours are subject to change.

Job Type: Full-time