Store Manager

Citi Trends is looking for a dedicated Store Manager to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it. In this role, you'll be the glue that holds our store together. Your organized nature and five years of prior retail management experience will be the keys to your success as you manage and lead the store in all day-to-day operations. Ultimately, you'll be responsible for two things: ensuring that our customers get the service they deserve and keeping the store on track with planned sales and profit goals. We're looking for people with excellent communication skills who thrive in exciting, fast-paced environments. A background in fashion apparel will help you stand out in the crowd. This position is ideal for someone with a strong work ethic.

Job Responsibilities

• Responsible for recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Maintains financial controls including shrink, payroll and other operating expenses.
• Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control
• Monitor sales activities to ensure that customers receive satisfactory service.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Ensuring adherence of staff members to all Citi Trends, Inc. policies and procedures.

• High school diploma or equivalent
• Excellent communication and organizational skills
• 3-5 years of retail experience as a Store Manager.
• 5-7 years of retail experience.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Required qualifications:

• 18 years or older
• Legally authorized to work in the United States
• Management skills: supervising employees

Preferred qualifications:

• 2+ years of experience in the retail industry
• Management skills: hiring and onboarding
• Management skills: conducting performance reviews
• Management skills: reporting infractions
• Management skills: termination of employment
• Management skills: writing schedules
• Management skills: resolving customer complaints
• Management skills: managing employee conflicts
• Retail skills: point of sale (POS) operation
• Retail skills: customer service
• Retail skills: handling returns
• Retail skills: addressing customer complaints
• Retail skills: restocking
• Retail skills: taking inventory