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Part Time Teller - 20 Hours - Oakland Chinatown - Chinese Speaking Preferred **Resident** - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Oakland, California |
About this job
Overview
Our employees are energetic and dedicated individuals who work in a fast-paced and challenging position that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with dedication. Our employees serve as the human voice and personality behind the Citi brand as they provide quality customer service with each and every client interaction.
Success Profile
Glassdoor Reviews
"Great retention and advancement opportunities with Citi. The company is committed to increasing customer excellence – both internal and external." Mortgage Default Collections, Florence, KY
"Great pay, benefits, flexibility! I've been with the company since 2000, relocated to different locations and love my job." Customer Service Representative, Jacksonville FL
"Company strives to not only provide the best customer service but also strives to provide a great environment for their employees and provide employees with services to keep them happy as well." Customer Service Representative, Boise ID
"Professional environment, actual care and concern for the clients and customers, fantastic benefits, amazing ways to give back to the community." Call Center Customer Service Representative, Gray TN
Responsibilities
The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.
Responsibilities:
-------------------------------------------------
Job Family Group:
Customer Service
-------------------------------------------------
Job Family:
Branch Service
------------------------------------------------------
Time Type:
Part time
------------------------------------------------------
Primary Location:
Oakland California United States
------------------------------------------------------
Primary Location Salary Range:
$41,600.00 - $49,260.00
------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
-----------------------------
Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.
Responsibilities:
-------------------------------------------------
Job Family Group:
Customer Service
-------------------------------------------------
Job Family:
Branch Service
------------------------------------------------------
Time Type:
Part time
------------------------------------------------------
Primary Location:
Oakland California United States
------------------------------------------------------
Primary Location Salary Range:
$41,600.00 - $49,260.00
------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
-----------------------------
Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Our employees are energetic and dedicated individuals who work in a fast-paced and challenging position that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with dedication. Our employees serve as the human voice and personality behind the Citi brand as they provide quality customer service with each and every client interaction.
Success Profile
- Customer focused
- Enthusiastic
- Quick thinking
- Adaptable
- Efficient
- Digitally savvy
Glassdoor Reviews
"Great retention and advancement opportunities with Citi. The company is committed to increasing customer excellence – both internal and external." Mortgage Default Collections, Florence, KY
"Great pay, benefits, flexibility! I've been with the company since 2000, relocated to different locations and love my job." Customer Service Representative, Jacksonville FL
"Company strives to not only provide the best customer service but also strives to provide a great environment for their employees and provide employees with services to keep them happy as well." Customer Service Representative, Boise ID
"Professional environment, actual care and concern for the clients and customers, fantastic benefits, amazing ways to give back to the community." Call Center Customer Service Representative, Gray TN
Responsibilities
The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.
Responsibilities:
- Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
- Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
- Identify referral opportunities for new products and services based on client's financial goals
- Educate clients on digital and self-service opportunities offered by Citi
- Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
- Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
- Maintain working knowledge of client accounts as well as new and existing products and services offered.
- Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Previous relevant experience preferred
- Demonstrated sales and customer service experience
- Money handling experience
- Effective problem solving and communication skills
- Ability to work well in a team oriented environment
- High School diploma or equivalent
-------------------------------------------------
Job Family Group:
Customer Service
-------------------------------------------------
Job Family:
Branch Service
------------------------------------------------------
Time Type:
Part time
------------------------------------------------------
Primary Location:
Oakland California United States
------------------------------------------------------
Primary Location Salary Range:
$41,600.00 - $49,260.00
------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
-----------------------------
Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.
Responsibilities:
- Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
- Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
- Identify referral opportunities for new products and services based on client's financial goals
- Educate clients on digital and self-service opportunities offered by Citi
- Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
- Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
- Maintain working knowledge of client accounts as well as new and existing products and services offered.
- Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Previous relevant experience preferred
- Demonstrated sales and customer service experience
- Money handling experience
- Effective problem solving and communication skills
- Ability to work well in a team oriented environment
- High School diploma or equivalent
-------------------------------------------------
Job Family Group:
Customer Service
-------------------------------------------------
Job Family:
Branch Service
------------------------------------------------------
Time Type:
Part time
------------------------------------------------------
Primary Location:
Oakland California United States
------------------------------------------------------
Primary Location Salary Range:
$41,600.00 - $49,260.00
------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
-----------------------------
Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
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