Front Desk Associate

The Creative Concierge role sits at the front desk for security and to create a welcoming feeling when entering the space. They must have experience in office reception, as an administrative assistant, or something similar. This role is critical for first impressions. Must be friendly, energetic, and polite.

General Accountabilities

• Member Signups
• Member Communication
• Tours
• Introducing new members to the community and facilitating connections
• Some facilities maintenance
• Greeting guests and informing members of guest arrival
• Opening and closing space daily
• Keeping kitchen area up (brewing coffee, loading/unloading dishwasher, etc.)
• Keeping space tidy throughout the day
• Answers incoming telephone calls.
• Handles guest complaints or concerns.
• Community Events
  • Space setup and teardown
  • Organizing catering and entertainment
  • Greeting attendees and performing attendee check-ins
  • Testing and running A/V equipment
  • Event Rentals
• *The company reserves the right to add or change duties at any time.

Job Qualifications

• Education: High school diploma or equivalent required
• Experience: 1-2 years of related experience.

Skills

• Excellent verbal and written communication
• Ability to adapt to a changing environment and handle multiple priorities
• In-depth knowledge of computers and computer software programs, including Microsoft Word and Excel
• Active listening
• Service orientation
• Coordination
• Social perceptiveness