Program Delivery Manager - Full-time

Position Description

Tacoma Public Utilities' (TPU) Utility Technology Services (UTS) section is looking for a Program Delivery Manager. Under the overall direction of the CTO, the Program Delivery Manager will lead the execution of TPU's essential strategic programs, including the Advanced Metering Infrastructure (AMI) Program, which is in progress, and the SAP Now! Program, which is currently taking shape.

The AMI Program, which is expected to conclude in 2024, includes modernization of the utility's power and water metering infrastructure and the deployment of nearly 300,000 wireless smart meters. The SAP Now! Program, which is beginning now and is expected to exist for the foreseeable future, includes the planning, preparation and coordination of TPU's participation in the multi-year modernization project of the City's Enterprise Resource Planning (ERP) platform upon which the utility is heavily reliant.

The Program Delivery Manager will play an active role in developing and executing utility modernization strategic plans to drive the development and modernization of technological and business capabilities for Tacoma Power, Tacoma Water, and Tacoma Rail. The current utility modernization strategic plan expires in 2024, and planning is currently underway to update it through 2030.

Responsibilities include:

• Participate in the development of the overarching utility modernization strategic plan
• Establish the strategic plans and roadmaps for the various programs stemming from the overarching utility modernization strategic plan
• Execute the programmatic strategic plans and roadmaps performing lifecycle planning, solutions architecture definition, sustainability planning, and business process redesign for such programs
• Provide program oversight and management, including governance facilitation, financial management, resource management, and vendor management
  • Direct leadership and management of the programs and supporting teams until individual program completion
  • Manage program staff and project managers, through the direction and leadership of complex, technical work, including coordination and management of cross-functional project workgroups with key workstream activities.
  • Assigns and reviews the work of vendors, project staff, contractors, supervisors, technical, and advanced professionals

Manage program scope, risks, issues, dependencies, and constraints Establish all program management practices and policies, including workstream reporting, risk and dependency management, and other activities Serve as program liaison between various project teams, TPU divisions and sections, and outside contractors who provide program servicesEstablish vendor contracts related to the programs, as necessaryIdentify and secure grant funding for utility modernization programs, as necessary.

Qualifications

DESIRED QUALIFICATIONS:

• Graduation from an accredited four-year college or university with degree in engineering, business management, field of specialty or related discipline OR
• Eight years increasingly responsible experience in the utility industry AND
• Four years of management/supervisory experience.

MBA from an AACSB accredited business school preferred
PMP certification preferred;

LICENSING, CERTIFICATIONS AND OTHER LEGAL REQUIREMENTS:

• Depending upon assignment a WA driver's license may be required

Selection Process & Supplemental Information

This recruitment is being managed by Alissa McLain . If you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with them on LinkedIn.

City of Tacoma Commitment to Diversity and Inclusion
Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.

The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws.

Tacoma Power
Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 170,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town.

Apply
I nterested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position.

Reference checks will be conducted on final candidates and appointment is subject to passing a background check.

Communication from the City of Tacoma:
We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.

The online application system requires you to enter a substantial amount of information. In order for your application materials to be considered, all information must be submitted before the closing date and time listed on this job announcement.

If you have any additional questions regarding this position, please contact the Human Resources office at (253) 591-5400 before 5pm on the closing date.
Closing Date/Time: 10/31/2022 5:00 PM Pacific