Team One CDJR - Automotive Service Advisor - Full-time / Part-time

Description

Team One CDJR is looking for an experienced and motivated person with great customer service skills to join our dealership service advisor team ! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.

If this sounds like the perfect opportunity for you, then we encourage you to apply now!

RESPONSIBILITIES

Greets and consults with customers to interpret their needs and arrange for appropriate service

Serves as the primary point of contact for all automotive service and repair matters

Consult with mechanics about necessary repairs and possible alternatives to expensive work

Sells additional needed services

Sets and manages the expectations for service delivery for both the customers and mechanics

Continuously updates customers on repair needs and completion times

Verify that the final invoice reconciles with the work performed on the repair order

Performs other duties as assigned

Qualifications

Must have a proven record of achieving exceptional customer satisfaction

Must have a valid driver's license and be in good standing

Must exhibit personal and professional integrity

Have a desire for a long term career with a growing organization

CDK experience; preferred

BENEFITS

Progressive and Competitive Pay Plan

Strong mentorship program to help you gain the experience you need to progress your career

Excellent opportunities for growth and internal promotions

Ongoing Training and Education

Employee Purchase and Service Discounts

Paid Vacation

Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance

401(k) Retirement Savings Plan

Team-oriented, professional and fun work environment

Required qualifications:

• Legally authorized to work in the United States

Preferred qualifications:

• 16 years or older