Center Associate - Now Hiring

The Center Associate is responsible to deliver world-class customer service to all retail customers. He/She receives and processes packages for courier shipment, operates copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options. The Associate exhibits confidence by knowing best practices as related to the industry. The following is a representative list of the duties and responsibilities associated with this position:

* Deliver outstanding customer service to walk-in customers and telephone inquiries.

* Continuously practice good listening skills with customers and leadership.

* Take ownership of the customer's shipping problem and offer viable solutions.

* Take action to learn all product and service offerings, alternative solutions, and industry trends.

* Operate all equipment, software, and devices in an expert fashion and be willing to teach others.

* Maintain a clean and safe working environment.

The ideal Center Associate candidate will have retail sales experience, have strong computer and internet skills, able to lift 40 pounds, a friendly and genuinely helpful demeanor, a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Required qualifications:

• Legally authorized to work in the United States
• 18 years or older
• Valid driver's license
• Available to work: weekends

Preferred qualifications:

• Retail skills: customer service
• Math skills: counting cash drawer
• Able to stand for duration of shift
• Able to comfortably lift 40 lbs