Guest Services and Party Host Attendant

Job Summary

Our established, family-friendly facility is a 3,000 square foot indoor playground for children ages 7 and under in Baltimore County! We offer open play and a party room where private and public birthday parties are hosted. We are seeking reliable, punctual, hardworking, self-motivated, fun, dedicated, and friendly individuals to provide excellent customer service and adhere to our important operational and cleaning policies. The shift hours would vary Monday through Friday from 9:45am – 5:15pm as well as varying weekend hours due to the birthday parties. Come join our wonderful team!

General Responsibilities

· Organize, maintain tidiness and a clean facility

· Greet, assist, and check-in children/parents

· Generate membership accounts

· Answer the telephone

· Schedule and host birthday parties

· Assist party parents during all scheduled parties from set-up to clean-up

· Supervise the play areas and enforcing the play area rules

· Ensure the party room and keep the play area, common areas, and restrooms clean at all times

· Use Square POS system for obtaining payments

· Restock inventory throughout the shift

· Carry out cleaning duties at closing

· All other duties as assigned by ownership

Qualifications

· Must be at least 18 years of age

· Must have reliable transportation

· Must be friendly, have a positive attitude, be people-oriented and detail-oriented

· Must be wanting to make that special difference in the lives of our guests

· Must be able to interact and communicate well with children and adults

· Must be able to work a flexible schedule with varying hours

· Ability to work as a team and cooperatively with others

· Ability to follow directions and policies

· Ability to multitask

Skills

· Excellent cleaning and organization

· Excellent computer and phone etiquette

· Active listening

· Critical thinking

Physical Requirements

· Bending repetitively

· Walking and standing for long periods

· Able to lift up to 50 pounds