Manager, Enterprise Applications - Full-time

It's possible you saw the word "Enterprise" and came here expecting Star Trek. We'll try not to disappoint.

Here at Starfleet...er, that is, Cox Communications, we're looking to fill a Manager, Enterprise Applications role that's out of this world. Do you like amazing tech? Want to develop your career at warp speed? You're in the right place. Keep reading for more details!

What's In It For You?

Your career grows with us, and we as a company grow with you. Here are a few things we offer to help us both on the journey:

• We want our people to succeed, plain and simple. We're all about professional development, continuing education and helping your career grow in a collaborative, inclusive culture where the next big idea can come from anyone...including you!
• Boring work is the absolute worst. At Cox, you'll work with fascinating, cutting-edge tech platforms in industries that are ripe for invention, innovation and investment.
• We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies.
• We show our appreciation for our talent with a competitive salary package and top-notch bonus & incentive plans.
• How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program.
• At Cox, we believe in being transparent - please click on the link ( Cox Benefits Overview ) to learn more about our remarkable healthcare benefits.
• 10 days of free child or senior care through your complimentary Care.com membership.
• Generous 401(k) retirement plans with up to 8% company match.
• Free internet, premium cable and smart home automation in applicable markets.
• Employee discounts on hundreds of items, from cars to computers to continuing education.
• Looking to grow your family? You'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.
• We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well.

At Cox, we want what's best for you and do our best to provide it. Our benefits give you peace of mind and security for you and your family.

What You'll Do

You'll put your leadership skills into action, providing strong technical direction for the design, development, delivery and maintenance of our billing technologies. You'll set performance standards and captain a team to meet them. Other responsibilities include:

• Providing guidance to BSS billing business enablement analysts, solution architects and developers.
• Providing technical and architectural leadership.
• Advising team, technology leadership and key stakeholders regarding the design, development and operation of billing services.
• Establishing a strong partnership with business team peer groups.
• Providing oversight and tracking of financial budgets and forecasts.
• Creating and managing appropriate systems and processes to deliver a quality internal and external customer experience.
• Understanding customers' business needs and processes.
• Managing phases of approved technology projects.
• Collaborating with technology suppliers and vendors in defining and developing technologies to support business needs.
• Facilitating discussions across functional groups and key stakeholders.
• Partnering with cross-functional departments to manage rollout schedules and technology releases.
• Coaching people to maximize their strengths and develop strong, collaborative partnerships within the technology organization.
• Creating project forecasts, ensuring appropriate implementation and identifying resource requirements of complex systems.
• Maintaining awareness of business, technical, operational, architectural and infrastructural issues.

Who You Are

You've got stellar IT knowledge and business acumen. You're a fair and ethical leader with a track record to prove it. Your toolbox is full of tech and soft skills - and don't worry, speaking Klingon isn't required. The following qualifications, however, are:

Minimum:

• BS/BA degree in a related discipline (e.g., Information Systems, Computer Science, Software Engineering, Information Security, etc.) with 6+ years of experience in a related field (e.g., Product Development, Technology, Marketing, Process Improvement, etc.), OR
  
  
  • MS/MA degree in a related discipline with 4+ years of experience in a related field, OR
  • Ph.D. in a related discipline with 1+ year of experience in a related field.
• 7+ years of experience as a technology leader and/or solution architect at an enterprise level.
• Experience with integration and/or billing transformation initiatives.
• Knowledge in OSS and BSS systems that integrate with IoT platforms for cloud billing.
• Experience managing contractors.

Preferred:

• IT experience designing and integrating telecom OSS/BSS solutions related to charging, billing, telecom CRM and order management/negotiation.
• Experience with common billing processes and operations practices.
• Experience in service-oriented software development.
• Full lifecycle telecom/wireless billing system experience and experience with associated integrations to legacy billing systems.
• Design and development experience in service fulfillment and network/service provisioning.

Live long, prosper and apply today!

USD 116,200.00 - 193,600.00 per year

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.