Assistant Manager

We are seeking dynamic, passionate, and driven restaurant professionals who want to join a "People First" organization with the ability to grow with us.

At L.O.V.E. Restaurant Group, our core values drive every aspect of our organization. We are dedicated to fostering growth and empowerment among our employees, and providing exceptional customer service in a warm, inviting, and impeccably clean restaurant setting. Our menu is carefully crafted to offer delicious, satisfying meals that exceed expectations. As Developers, Builders, and Franchise Operators of Slim Chickens restaurants in Colorado and Utah, we embody our values in all that we do and strive to bring them to life each and every day. L.O.V.E. stands for Living Our Values Every day, and that's exactly what we aim to do.

CORE VALUES

• The Coach – Leadership / Mentorship / Support
• Sparkle – Clean and Bright – from our facilities to our people
• Cheetah – Fast and Efficient
• The Cheerleader – Keeping it fun / Raising the Energy / Engaging the team
• The Chef – Amazing Fresh, Delicious, and Accurate meals
• MeMaw – Southern Hospitality

OUR MISSION

To love our employees, so our employees can love our guests, (develop, empower, and listen)

For our employees – Nurture the professional and personal growth of our employees by fostering a magnificent and secure environment that inspires them to elevate their energy, enhance their mindset, and raise their aspirations.

For our guests – Create and serve a fresh, delicious meal with warm hospitality in a clean, safe and inviting environment that provides exceptional value.

Are you eager to secure a prime position at the table of one of the most rapidly expanding franchise organizations in the mountain states? If so, here's an exciting opportunity to showcase your passion, brilliance, and innovative ideas that will shape the experience of over 400 current employees, and thousands more to come. We'd love to explore the possibility of working together and determine if we are a perfect match for each other. Let's connect and take the first step towards an incredible journey.

L.O.V.E. Restaurant Group is a leading franchisee of Slim Chickens, renowned for its exceptional brand that withstood the challenges of COVID with flying colors. We're proud to report that our system-wide same store comps have surpassed 24%, a feat that positions us as the strongest of any brand established or emerging in the US!

L.O.V.E. has set its sights on achieving significant growth, and we're excited to share that we have secured exclusive development rights for two of the most breathtaking states in the country, Colorado and Utah. Currently, we boast of nine thriving locations with impressive AUVs of 3.6M. Looking ahead, we have an ambitious target to expand our footprint by opening 30 new restaurants over the next five years. Join us on our exciting journey towards unparalleled success.

Basic Function:

• We're seeking an Assistant Manager who can lead and supervise operations in an individual restaurant, ensuring it meets or exceeds its annual operating plan. Your focus will be on the following key areas:
• Driving excellence in customer service, making it a top priority.
• Maintaining company standards in product and facility specifications.
• Supervising food handling procedures and operational processes to ensure quality and safety.
• Exercising financial control to meet restaurant profit margin targets.

As an Assistant Manager, you will perform hands-on operational work, as needed, to train employees, respond to customer service needs, or model appropriate skills and behavior in the restaurant. Your leadership and dedication will be integral in delivering exceptional results, ensuring that the restaurant thrives under your guidance. Join our team and take on this dynamic role, where your skills will make a significant impact on the restaurant's success.

Job Specifications:

Customer Satisfaction/Product Quality

• Maintaining fast, accurate service and positive guest relations while ensuring products meet company quality standards.
• Leading a customer-focused culture by resolving customer issues, training managers and crew to exceed customer service standards, and analyzing and resolving sources of customer complaints.
• Ensuring food safety standards are met to protect our guests.

Financial

• Developing and driving the restaurant's annual operating plan and analyzing sales, labor, inventory, and controllables to take corrective action to achieve margin and sales growth targets.
• Training and mentoring subordinates on financial analyses and profitability tips for the restaurant.
• Managing store CAPEX requests and acting as the principal interface with all vendors.

Operations

• Ensuring that facilities and equipment are maintained to company standards and monitoring inventory, food preparation, and order fulfillment to ensure adherence to company standards.
• Establishing restaurant speed of service targets, monitoring performance, and resolving bottlenecks to achieve goals.
• Overseeing the development and revision of weekly management and crew schedules.

Human Resources Responsibilities

• Directing all restaurant-level HR activity, including personal accountability for crew hiring decisions, bench plan development and execution, performance management, compensation, and employee relations issues up to and including termination.
• Providing hands-on training for management staff in advanced STP modules and developing all Shift Supervisors and Assistant General Managers to assume higher level responsibilities.
• Developing and monitoring staffing plans and directing crew sourcing activities.
• Managing the work environment on all shifts to ensure fair and equitable employee treatment and adherence to all company, state, and federal workplace regulations.

Job Type: Full-time

Salary: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 10 hour shift
• Day shift
• Evening shift

Required qualifications:

• Legally authorized to work in the United States
• 18 years or older
• Available to work: weekdays
• Available to work: weekends

Preferred qualifications:

• Reliable transportation to and from work
• Food Service license/certification: ServSafe Manager Certification