Cafe Team Member

Cafe Sweet Street is looking for friendly, reliable, motivated, energetic, customer-oriented candidates who are available to work full time throughout the whole year. Starting pay based on experience. Quarterly and annual perfect attendance bonuses available to all employees.

Flexible schedules available between 6:30 am and 6:00 pm, Monday to Friday. NO NIGHTS OR WEEKENDS!

Full-time employees are eligible for medical/dental insurance, short-term disability and life insurance. All employees are eligible to participate in our 401(k) plan.

PURPOSE: To interface professionally with retail Café Sweet Street customers in a manner that creates a positive experience for all clientele and good public relations.

RESPONSIBILITIES:

• Assist customers to the café to assure that all clientele have a positive experience.
• Maintain a professional demeanor and verbiage.
• Take and fulfill customer orders for food and beverage with an emphasis on efficient and professional customer service.
• Prepare and plate food items following preparation recipes or instructions, ingredient prep lists, proper portion control and sanitary food handling practices.
• Provide nutritional information to customers as requested or suitable.
• Assist customers with purchase of Sweet Street retail outlet products, including answering questions and recommending items based on customer needs.
• Learn and operate a Point of Sale (POS) system.
• Operate the cash register to accurately complete customer transactions. Maintain other records as necessary.
• Follow store opening and closing procedures and checklists.
• Bake bagels, cookies, muffins, pizza and other items to assure availability for purchase.
• Setup food and product displays.
• Restock products and ingredients, as needed, including paper supplies, condiments, and boxes.
• Reorder supplies and ingredients according to inventory and ordering procedures.
• Maintain neat and clean store appearance and work area including counters, display cases, freezers, tables, etc. Assure adherence to safe food handling and sanitation practices.
• Such other duties as may be necessary for the operation of the Café.

QUALIFICATIONS

• Prior restaurant and/or customer service experience preferred.
• High degree of professionalism and customer service orientation to interact with public.
• Ability to operate cash register and accurately handle currency; must pass in-house math test.
• Reliability and willingness to work overtime as needed.
• Ability to multi-task, adapt quickly to changes, and function in a fast paced environment.
• Ability to follow instructions and to work efficiently, safely and carefully.
• Must be able to communicate in English (read, write and comprehend) in order to assist customers in person and on the phone.