Inside Sales and Customer Support Specialist(English and French Must)

Inside Sales and Customer Support specialist

Are you looking for a long-term contract that will bring you stable hours and a good work/life balance? Are you looking to work for a company that has a great reputation and a fantastic work environment? Are you energetic and hard working? If you have answered yes to these questions, we have the ideal position for you!

We are now looking for a sales associate for one our top clients in Kingston Area. Their customer base are high-end hotels and restaurants, specialty gourmet food stores, catering companies, bakeries, gourmet coffee shops, natural foods stores and wineries across Canada.

Shift- Monday-Friday

Pay rate- $15-$18 per hour

Location-Kingston, ON

Responsibilities:

• Communicating with customers on daily basis, marking outbound calls to current customer base
• Understanding customers’ needs and identifying sales opportunities
• Answering potential customers’ questions and sending additional information via email or text message
• Routing qualified opportunities to the appropriate sales executives for further development and closure
• Communicating and explaining product features and our services
• Researching and qualifying new leads
• Upselling product and services to current customer base
• Closing sales and achieving sales targets

Requirements:

• High school diploma/GED.
• Previous experience in an outbound call center or a related sales position preferred.
• Proficiency in Microsoft Office and CRM software such as Salesforce.com.
• Excellent communication skills, both verbal and written.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to achieve targets
• Must be bilingual in English and French

What’s in it for you?

• Long term ongoing position
• Full time position
• Paid statutory holidays
• Opportunity to get promoted