Oracle Compensation Process Lead - Virtual

Our story

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com

As a HR & Financial Solutions Process Lead, a typical day toinclude the following:

• Provide information and/or act as primary escalation point for overall service delivery
• Support effective cost management practices; suggest operational improvements
• Provide case management oversight and adherence to turn-around times
• Responsible for completing SOC Audits, BCP, change management and creation and other process improvements
• Supports capacity management and escalates resource issues/constraints
• Manage process documentation in support of SLAs and Operational Health
• Ensure Point of View (POV) and related changes are adopted and implemented consistently
• Supports the Client Service Manager (CSM) in consultative best practice conversations with the client(s)
• Ensure process documentation is current, accurate and fully supports achievement of Service Level Agreements (SLAs) and Operational Health
• Create, manage and execute on required recovery plans and Root Cause Analysis documentation, as necessary.
• Ensure processing checklist/SOP is followed, as appropriate
• Ensure appropriate domain participation in Change Request requirements sessions, resource estimation exercises, and internally-initiated projects
• Provide input into contingency plan for Operations team attrition and ensure appropriate back up/coverage in place

Requirements:

• 3 to 5 years of work experience in a Business, Human Resources or Workforce Administration environment.
• Excels at problem identification and resolution using established practices
• Knowledge and/or experience with a case management system.
• Advanced domain-specific knowledge and expertise including best practices and delivery model.
• Strong understanding and experience in executing on project methodology.
• Ability to refine processing procedures based on "big picture" understanding.
• Skilled at delivering presentations to large groups, management, technical and non-technical audiences.
• Advanced understanding of client requirements and provides advice through consulting.
• Ability to work under tight deadlines identifying and closing gaps in processes and procedures within and across domains.
• Adheres to internal and external audit requirements for specific clients.
• Experience working with Microsoft office Suite.
• Advanced knowledge and ability to use requirements gathering tools.

Role-specific Technical Skills and Knowledge

• Strong Knowledge of Microsoft Office Products
• Experience with Oracle Compensation
• Experience with HR and Compensation Data
• Experience with Team Management
• Test Planning and Execution Experience
• Client Relationship Governance Experience

Education:

• Bachelor's Degree or equivalent work experience preferred.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight believes diversity should be visible, valued, and sustained throughout the organization. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

Diversity Policy Statement

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonableaccommodation/modificationby contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

#LI-Remote

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, internal equity, and geography when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere between the estimated minimum base salary for this role of $50,000.00/year (for full time employees) and the estimated maximum base salary for this role of $80,000.00/year (for full-time employees). Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://careers.alight.com/us/en/alight-us-benefits-2023

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.