Operations Product Manager

Description:

The Product Manager is a very important role in the Operations team as they are responsible for our exceptional product being ready and available for presentation to the customers. With responsibility for our merchandise handling in, out and within the location, the Product Manager and support team are the lifeblood of the store from a product perspective. The Product Manager manages the stockroom to ensure all is organized and maintained in this area across all categories, and then manages movement of product to and from the shop floor. They ensure smooth, accurate, timely processing and distribution of all incoming and outgoing merchandise, assist in floor moves, actioning price change notifications (PCN’s), and co-ordinate and run stocktakes. The Product Manager is responsible for working with their support teams to increase productivity of the teams This in turn allows the Product Sales Manager (PSM) and sales floor team to concentrate on their key role of driving sales and providing an exceptional experience in store for our customers. Location Merchandise Management • Know when deliveries are expected, and liaise with AGM Operations and Warehouse to co-ordinate timely deliveries of stock • Manage the acceptance and verification of incoming product for the location. Ensure that all stock is checked in accordance with DFS standard procedures, any discrepancies are actioned and confirmations are completed • Ensure accurate and timely communication is maintained with relevant Distribution and Merchant contacts to ensure ongoing smooth, accurate product flow via internal automated merchandise systems. • Manage the processing of reverse logistics as and when necessary in an accurate and efficient way, including keeping merchandising in a saleable condition. Includes the accurate and efficient processing of Return to Vendor, Inter Division Transfers, Location to Location Transfers, Other Third Party Transfers. • Control write offs, damaged, and markdown stock and ensure that accurate, and appropriate documentation is completed and maintained. Damaged goods processing and destruction of merchandise is to be carried out in line with internal policies and external Customs Regulations. • Liaise with Assistant General Manager (AGM) Operations and AGM Sales to ensure that all aged stock including GWPs are cleared within appropriate timeframes • Ensure the appropriate levels of GWP’s and PWP’s are in stock for monthly promotions at all times • Maintain appropriate and efficient space management of stock rooms including accurate and clear labelling of shelves/boxes / storage areas • Manage the support teams to efficiently receive, sort, and prepare to replenish the sales floor with merchandise. Co-ordinate efficient and regular replenishment of product on the sales floor. • Liaise with the Inventory Controller with regards to any Computer stock discrepancies in order to achieve prompt reconciliation and problem resolution • Maintain the security of stock and customer orders from time of purchase to point of collection. • Manage accurate and efficient delivery of stock to the customer in line with location service and facilities offered. • Be responsible for ordering, storage and delivery of Distribution supplies including shopping bags availability on the shop floor. Liaise with the Inventory Controller to ensure stock takes are completed efficiently, accurately and within agreed timeframes. • Maintain the security of stock and customer orders from time of purchase to point of collection. • Manage accurate and efficient delivery of stock to the customer in line with location service and facilities offered. • Be responsible for ordering, storage and delivery of Distribution supplies including shopping bags availability on the shop floor.

Skills:

Customer service, retail, Product management, Inventory, Inventory management, management skills, Supervision, Inventory control, Shipping and receiving

Top Skills Details:

Customer service,retail,Product management,Inventory,Inventory management

Additional Skills & Qualifications:

MUST HAVE REQUIREMENTS: - Must have 3+ years of previous leadership experience in a back-of-house role related to shipping and receiving/inventory for a retail environment. - Must be available to work any shift between 6am - 1am, Monday-Sunday, because the PSM oversees 4-5 Teams Leads, but will have a Monday-Friday most of the time. - Must have previous experience leading a team of 6-14 people, or a comparable size, in back-of-house functions. - High School Diploma or GED - Proficient with Microsoft-based applications - Ability to effectively communicate both written and verbally in English. - Maintain a professional appearance and use proper, polite language. - Must have strong interpersonal skills with the desire and ability to lead, motivate, and manage others. NICE TO HAVE QUALIFICATIONS: Previous experience working with luxury brands in a boutique retail environment. Ability to speak a secondary language is beneficial, but not required. Previous experience working within an airport environment.

Experience Level:

Entry Level

About Aston Carter:

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At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.