Offshore IT Analyst

Job#: 20230522-CEN-OS

Position: Offshore IT Analyst

Company: U.S. Computer Corporation

Location: Home location is flexible, however, required to fly out of Galliano, LA every two weeks.

Starting Annual Salary: $80,000 - $85,000 (depending on education and experience) + Benefits

Duration: 1 – 1.5 year commitment with potential for long-term employment

Work Schedule: 14 / 14 Work Schedule, 2 weeks working offshore and 2 weeks off

Status: Full-time, Employee

Job Category: Information Technology

Relevant Work Experience: 4+ years

Education Level: High School Degree or equivalent, greater consideration given to those with a College Degree

COMPANY & INTRODUCTION:

• In business since 1976.
• Headquartered in Lafayette, Louisiana.
• Doing business predominantly along the Louisiana Gulf Coast and Texas, but also in various locations across the United States.

BENEFITS:

• Group Health Insurance (for employee)
• Retirement: 401k with some company matching contributions
• 80 Hours of paid Vacation Time

SKILL REQUIREMENTS:

The primary function of the Offshore IT Analyst is to provide prompt, professional, and friendly IT Support involving a wide range of IT-related tasks and projects.

• Troubleshooting and support for Operating System and Application issues.
• Management and deployment of IT Assets (Desktops, Laptops, Tablets, Phones, Radios, Printers, etc.).
• Provide industrial IT Support in an offshore environment.
• Ability to descriptively document IT processes and service tickets.
• Assist with IT Audit documentation.
• Active Directory and Azure experience preferred.
• Must be able to attain (company-provided and required):

o Transportation Worker Identification Credentials (TWIC)
o HUET Training (submerged underwater and upside-down)
o “Fit for Duty” Test
o Required to wear “PPE” clothing for offshore environment

• Assist with research and implementation of proactive measures to ensure the highest possible uptime performance.
• Good Oral Communication Skills – personable demeanor with an ability to actively listen.
• Good Written and Technical Writing Skills

“PEOPLE” SKILL REQUIREMENTS:

The successful candidate will have the following as a minimum:
• Neat, well-groomed, and well-dressed presentation.
• Must have a sincere willingness to help people.
• Must be dependable and willing to contribute to a positive environment.
• Able to work independently as well as in a team environment.
• Ability to consistently follow documented processes.