Service Manager

Texas Roadhouse, an awesome combination of casual dining and a full-service restaurant, likes to serve great food and treat customers well. Join our fun, family-like atmosphere.

Job Description

• Delegating and directing front of house duties, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
• Setting up and maintaining a service desk and evaluating its efficiency.
• Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
• Maintaining strong relationships with manufacturers, dealers, and sales representatives.
• Helping to train new employees in company procedures.
• Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes

Here's What We Can Offer You

• ?Competitive compensation package (base salary, monthly bonuses)
• Comprehensive benefits package that includes medical, dental, vision coverage following the first 30 days of employment
• Company Paid Life insurance, Short- and long-disability
• Paid Time Off
• Continued professional development and advancement opportunities

We are Proud to be an Equal Opportunity Employer.