Host/Hostess - Full-time / Part-time
•30 days ago
Estimated Pay | $11 per hour |
---|---|
Hours | Full-time, Part-time |
Location | 5940 East Main Street Columbus, Ohio |
Compare Pay
Estimated Pay We estimate that this job pays $10.88 per hour based on our data.
$9.3
$10.88
$13.9
About this job
Texas Roadhouse, an awesome combination of casual dining and a full-service restaurant, likes to serve great food and treat customers well. Join our fun, family-like atmosphere.
Job Responsibilities
Seater/Greeter
Job Responsibilities
Seater/Greeter
- Opens door for arriving and departing guests
- Gives a friendly greeting such as "Hi, welcome to Texas Roadhouse" and a heartfelt thanks, inviting guests to come back soon
- Seats guests with bread, initiates conversation and the story while leading them to the table (e.g., "Don't you love our fresh-baked bread?" and "Which one of our hand-cutsteaks is your favorite?" or "Is this your first visit to Texas Roadhouse?") You can even show off our meat display.
- Takes guest party information
- Gives accurate quote times
- Issues pager
- Directs guest to waiting area or bar
- Works hand in hand with Call-Ahead Host
- Informs all walk-ins about call-ahead seating with magnets, business cards, key chains, etc.
- Constantly communicates number of large parties with Door Coordinator and Leader at the Door
- Provides the Board/Seating Coordinator up-to-date table availability information
- Works side by side with SAs executing quick table turns with a goal of no open tables at any time. "Keep the seats warm."
- Keeps moving throughout the dining room
- Communicates with Large Party Coordinator
- Takes, places, and completes all to-go orders
- Has legendary menu knowledge, answering all questions regarding the menu
- Acts as additional Seater or Food Runner
- Displays legendary courtesy and has proper phone knowledge
- Takes all call aheads, getting all party information, while communicating information to Name Taker
- Maintains an up-to-date knowledge of accurate quote times for parties of all sizes
- Maintains constant communication with Name Taker and Board/Seating Coordinator
- Displays legendary phone courtesy
- Receives table availability updates from Updater
- Uses walkie-talkie and headset to communicate with Leader at the Door, Door Coordinator, and Updater
- Decides where each party on the wait list will be seated and then directs sealers to achieve minimal open table time
- Maintains constant communication with Name Taker and Call-Ahead Host for accurate quotes
- Maintains a good seating rotation if we are not on a wait
- Pages guests quickly
- Communicates with Large Party Coordinator
- Takes names and information from guests strictly for large parties
- Knows the next quote time for a large party before they arrive by using the large party update sheet
- Looks for open tables that can accommodate large parties while coordinating where the parties will go
- Communicates any issues with guests to Leader at the Door
- Provides large parties with quote times (able to discuss options of staying together or splitting)
- Continuously walks the dining room updating where the next or current party will go
- Makes sure legendary greetings and farewells are given
- Assists in Alley Rallies and Corally Rallies
- Drives constant communication between Call Ahead, Name Taker, and Board Coordinator for accurate quotes.
- Shows good sense of urgency in driving table turns
- Works hand in hand with board person, playing interference between board person and guest and helping direct seaters to achieve minimal open table time
- Directs any issues or complaints to MOD or lAD
- Works hand in hand and communicates with Leader at the Door throughout the shift
- Flexible scheduling – full and part time
- Casual Dress (jeans and t-shirts)
- Benefits available
- 30% discount when you dine as a guest
- Advancement opportunities
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 848907011 Posted: 2023-06-29 Job Title: Host / Hostess