Slot Shift Supervisor
Estimated Pay | $19 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Espanola, New Mexico |
Compare Pay
Estimated Pay We estimate that this job pays $19.41 per hour based on our data.
$12.18
$19.41
$39.32
About this job
Job Description
Job Description
SUMMARY:
Responsible for handling Slots Department employee/guest requirements. Ensures Slot machines are monitored on a continual basis for full capacity operation.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Regularly reviews and evaluates Slot Services Specialists
- Reviews unsatisfactory results or conditions with Slot Operations Manager to take appropriate steps in resolving issues
- Responds to all Guest requests, complaints or inquiries courteously and promptly. Promotes Departmental and property-wide promotions with all Guests.
- Handles guest change requirements.
- Verifies necessary authorization for jackpots & hand pays when necessary.
- Ensures that ticket fills and minor machine maintenance are completed in a timely manner to keep machines in constant operation.
- Is notified by Slot Service Specialists of Customer needs and requests.
- Assists in maintaining Slot Floor Security by notifying Security Shift Manager/Supervisor of any suspicious activity.
- Maintains a working knowledge of facilities, as well as special events and marketing promotions in order to advise customers of same, whenever possible.
- Assists other Slot persons as needed.
- Facilitates the flow of information, by attending regularly scheduled Departmental meetings and trainings.
- Responsible for maintaining a consistent, regular attendance record.
- Handles Guest & Employee disputes.
- Responsible for ensuring Casino Beverage Stations are properly maintained.
- Keep all areas clean & sanitized as directed.
- Other duties as assigned.
QUALIFICATION REQUIREMENTS:
High School diploma or equivalency degree required and 1 year of Slot Floor experience.
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Full-time Jobs Part-time Jobs Posting ID: 849030221 Posted: 2024-05-03 Job Title: Slot Shift Supervisor