Blender | Team Member

Focused on giving each customer a great experience, restaurant Team Members are the ambassadors of Better Blend who drive our mission and our brand. They can offer service and hospitality everywhere in the restaurant, including front and back of house and in the drive-thru. With many opportunities to grow, entry-level Team Member roles can be a great place to start at Better Blend.

So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential.

Who you are
As a Shift Lead for Better Blend, you are responsible for delegating tasks to your team and keeping the workflow of the shift running smoothly. You take pride in your organizational skills and have an innate ability to think ahead and anticipate any problems that may occur. You are a natural leader who leads by example and sets the standard for your team. You ensure that all blenders are trained on new processes and company standards, and provide constructive feedback on areas they can improve. You strive to create a safe and welcoming environment and provide support to blenders as they have questions or concerns. You have excellent interpersonal skills and are able to communicate with customers and staff effectively. You stay up-to-date on all company standards, policies, and procedures and ensure that all blenders are knowledgeable on the nutrition facts and ingredients of our products.

Your Impact
You will be willing and able to fulfill the job responsibilities of a Blender along with the following Shift Lead responsibilities.
Assist GM and AGM with assigning duties to blenders throughout the shift, including filling, cleaning, stocking things, etc…. In the event an AGM or GM is not present, assigning these duties with minimal direction or without direction at all.
Train and educate all new blenders who are hired onto the team.
Train any current team members/blenders on new processes that the AGM and GM have implemented to Educate all blenders on company standards, and ensure that company standards are met while you are present.
Ensure that staff are engaging with customers consistently.
Provide feedback to Blenders on things they can improve on, with constructive feedback and provide examples of things they can do to help them improve.
Hear and see any Employee/Blenders questions or comments, and provide feedback or escalate to an AGM/GM if needed.
Provide a safe environment for all staff to feel welcomed and able to ask any questions that are needed.
Provide feedback to the AGM and GM regarding employee progress, any suggestions on how they can improve, any areas you see them excelling in.
Managing customer complaints as they come in and escalating to an AGM/GM accordingly.
Ensure that you are up-to-date on all company standards, policies and procedures to be able to provide your team with the information needed.
Ensuring that you are knowledgeable on the nutrition facts and ingredient benefits in order to be able to provide customers and staff with accurate information.
Ensure that employees are on time if an AGM/GM is not present, and escalate any tardiness issues to an AGM/GM.

What we’re looking for
Proficiency in forming and maintaining relationships with others.
Ability to effectively manage time and personnel.
Highly organized with a keen eye for detail.
Knowledgeable about food safety standards and health regulations in restaurants.
Flexible and available to work at least 20 hours a week, including opening and closing shifts.
Capable of multitasking and working at a fast pace.
Ability to inspire, assign tasks, and teach employees.
Demonstrated problem-solving aptitude.

Pay and benefits:

Blenders make between $11.00 - $14.00 dollars per hour.

Free Parking
Employee discount
Flexible schedule
Paid time off
Paid training