Medical Receptionist

Job Description:

The Medical Receptionist will attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.

Essential Job Functions:

· Greet patients

· Register patients according to established protocols

· Assist patients to complete all necessary forms and documentation including medical

· Ensure patient information is accurate including billing information

· Inform patients of medical office procedures and policy

· Maintain and manage patient records

· Answer incoming calls and deal with inquiries

· Schedule patient appointments

· Confirm patient appointments

· Collect co-pays and payments

· Obtain referrals

· Schedule outside referrals

· Check eligibility

· Handles fax-in-box

· Respond and comply to requests for information

· Complete other clerical duties as assigned

· Ensure reception area is well maintained, neat and clean

· Safeguard patient privacy and confidentiality

Minimum Requirements and Skills:

· Knowledge of medical terminology, procedures and diagnosis

· Knowledge of computer and relevant software applications

· Knowledge of general administrative and clerical procedures

· Working knowledge of healthcare insurance preferred