e-Procurement Integration Specialist (Store Support Center, Lenexa, KS) - Now Hiring

About Westlake Ace Hardware

Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States.  Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States.  Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:

Service, Passion, Respect, Integrity, Teamwork and Excellence

Operating as a division of Westlake Ace Hardware, Westlake Commercial is a groundbreaking wholesale Commercial Supplier with a coast-to-coast presence. While we service 15 different customer segments our core focus is the Multifamily Property Management industry. Our network of stores and warehouses support a robust and growing outside sales team, we deliver local expertise, value-added solutions, and the industry’s most extensive product offering. From Major appliances, to HVAC, Paint, Plumbing, Electrical and more our focus is our customer’s success.  

Position Summary

The successful eProcurement Integration Specialist will manage integration projects with Westlake Commercial B2B customers from project kick-off through go-live and beyond. The successful candidate will help develop and execute our eProcurement strategy built around more sales through an improved customer experience. You will need to effectively collaborate with internal departments and cross functional teams. This role will deliver value for customers and internal partners by gathering requirements and handling project scope and timelines.

Essential Duties and Responsibilities

• Lead integration projects and end-to-end customer engagements including planning, prioritization, and execution.
• Qualify new and existing customers with Digital Commerce system integration requests, which includes requirement gathering.
• Lead partner integration and onboarding efforts with internal teams and customers.
• Coordinate all aspects of the project, working closely with the customer and internal project team to manage the onboarding process for solution portfolio (EDI, cXML, API, PunchOut, etc.).
• Organize and lead project meetings to review activities, establish deadlines, and deliver results within established deadlines.
• Engage and communicate regularly with partners, customers, and vendors on project status and to answer questions regarding setup and configuration.
• Develop and maintain strong relationships with a wide variety of internal and external customers.
• Work with a wide range of partners and drive projects forward from start to finish.
• Collaborate with stakeholders to optimize the efficiency of solutions and maintain integration usage and sales volume.
• Follow quality control processes for implementations to ensure efficiency, scalability, and adoption of solutions.
• Interact with and support the system integration IT Team.
• Provide product-related demos to new and existing customers.
• Explore ways to integrate Westlake Commercial eCommerce systems with B2B customers’ eProcurement solutions to create seamless transactions that drive efficiency for all.
• Other duties as assigned.

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:

• SERVICE – Amaze our customers, our associates and our communities by delivering on our helpful promise.
• PASSION – Showing our love for the work we do, our customers, and our associates.
• RESPECT – A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
• INTEGRITY – An authentic commitment to moral and ethical behavior.
• TEAMWORK – Together we can achieve extraordinary things.
• EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement.

Minimum Skills, Requirements and Qualifications

• 4-year college degree or equivalent; applicable work experience may be substituted for education requirements.
• Strong Project Management skills.
• Technical understanding of eProcurement and integration technologies (Hosted and PunchOut catalogs, Order automation with EDI, cXML, API).
• Ability to coordinate multiple projects in a fast-paced environment and produce accurate project tracking.
• Excellent written, verbal, and presentation skills.
• Strong knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.).

Compensation Details

$50000 - $60000 / yr

Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.