Hotel Management Front Desk Agent in Walnut, CA | 864861533

Urgently hiring

Estimated Pay	$17 per hour
Hours	Full-time, Part-time
Location	Walnut, California

Estimated Pay

$17 per hour

Hours

Full-time, Part-time

Location

Walnut, California

Compare Pay

Estimated Pay

We estimate that this job pays $17.08 per hour based on our data.

$14.8

$17.08

$21.5

About this job

Job Description

Benefits/Perks

Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation

Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.

Responsibilities:

Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards

Qualifications: