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Provider Support Representatives
•8 days ago
| Verified Pay | $18.50 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Dublin, Ohio |
Compare Pay
Verified Pay This job pays about average compared to similar jobs in your area.
$14.15
$18.50
$26.92
About this job
Job Description
Job Description
Concero Resources is actively seeking several Provider Billing Support Representatives to support our client's continued growth in Dublin!
This is an fantastic opportunity that has the potential to convert to direct-employment upon demonstrated success!
Shift Schedule
- Training: 8:00a - 4:30p (approximitely 5 weeks)
- Scheduled Shift: 10:00a - 6:00p
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Support Representatives Summary:
Responsible for assisting healthcare providers and medical facilities with questions regarding medical services, billing and payments, and medical claims associated with workers compensation cases within a contact center environment.
- Training and ongoing support is provided -
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Responsibilities Include:
- Acts as primary liaison with medical providers; follows client specifications in assisting with questions and solving problems related to the claims application and servicing processes.
- Educates and informs the providers via multiple communication channels about documentation required to process a claim, required time frames, payment information, and claim status.
- Educates callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner.
- Enters verbal and written application information that meets both the internal and external customer’s requirements accurately into the claims management system.
- Assigns appeals and claim reviews to the appropriate claims department for analysis.
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Administrative Assistant Qualifications:
- High School Diploma or equivalent.
- Professional written, verbal, and interpersonal communication skills.
- Strong typing and computer skills with various business applications including Microsoft Office.
- Demonstrated passion for providing superior customer service and support to individuals experiencing challenging personal circumstances.
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Additional Details:
- Start Date: July 11, 2023
- Compensation: $18.50 per hour
- Anticipated Contract Duration: Open ended with option to be hired permanently upon demonstrated success. Most individuals transition to permenant status within 6 months.
- Benefits: Unavailable during assignment though available immediately if converted to direct employment
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Interested Candidates are Encouraged to Apply for Immediate Consideration!
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