HVAC Parts Sales / Admin

RESPONSIBILITIES

RECEPTION DUTIES:

· Greet visitors

· Directing calls to appropriate office staff, screening calls, taking messages

· Receiving, sorting, distributing and dispatching daily mail

· Managing office inventory such as stationery

SALES:

· Services existing accounts

· Provide pricing quotes to customers

· Track orders and update customer

· Submit orders to vendors

· Keep management informed of any potential issues with orders

· Resolve customer complaints: Investigating problems, developing solutions and acting

· Maintain and track core compressor returns and issue credits as needed

· Maintain records of customer sales and vendor purchases

ACCOUNTING DUTIES:

· Accounts receivable – Processing accounting receivables and incoming payments incompliance with financial policies and procedures

· Perform day to day financial transactions, including verifying, posting and recording accounts receivables’ data

· Prepare bills, invoices and bank deposits

· Email invoices to customers and file appropriately

· Process credit card payments and record

· Facilitate payment of invoices due by sending bill reminders and contacting clients

· Accounts payable – Processing accounts and incoming payments in compliance with financial policies and procedures

· Receive all bills from vendors and enter into QBO for payment

· Verify any discrepancy in price or items received

· Each week run bills for payment

· Compare monthly vendor statements against RPC records

· Call vendor with any discrepancies

· Balance the credit card statement monthly

· Reconcile cash box

MISCELLANEOUS DUTIES:

· Keeping track of vehicle registrations, etc.

· Completing and updating corporate licenses/certifications

· Yearly archiving of all files

· All other tasks as assigned

Knowledge and Skills

The person for this role is energetic, organized, and a team player. You should possess strong interpersonal and communication skills. Sales experience and HVAC industry parts knowledge a plus.

KEY REQUIREMENTS:

· High school diploma

· Intermediate / expert computer knowledge with MS Office, QuickBooks On-line and Web-page building.

ESSENTIAL REQUIREMENTS:

· Lifting up to 25lbs

· Customer Service

· Exceptional verbal and written communication skills

· Proactive, organized approach to multi-tasking

· Prospecting skills

· Sitting/Standing (at a desk or standing for trade shows)