Team Leader

At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures. Responsibilities include but are not limited to:

• Assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience
• Supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a Shift Leader following established opening and closing procedures
• Ensure that Team Members follow recipes and read tickets to accurately prepare all orders
• Ensure that Team Members are extremely accurate with weights and measurements for all recipe items
• Ensure that Team Members work at a pace to maintain restaurants established speed of service guidelines
• Ensure that workstations are clean at all times
• Ensure that cashiers follow cash handling procedures at all times
• Execute proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures
• Ensure that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness
• Perform any of the tasks above as needed throughout shift
• Address guest issues that may arise; consult with management regarding complex issues
• Maintain a positive working relationship and treats all employees with respect while providing them with direction and feedback
• Communicate employee performance and policy/procedure violations to management for appropriate handling
• Strictly adhere to all company policies and procedures

Benefits
• Free College for all Team Members
• Competitive Pay
• Flexible Hours
• College Scholarships
• Free Meal on Shift
• Closed on Sundays
• Advancement Opportunities
• Leadership Skills Development

• Competitive
• Able to multi-task
• Positive Attitude
• Optimistic
• Reliable
• Proactive
• Consistent with Chick-fil-A's companywide culture
• Calm under pressure- many times throughout the shift, waves of people are rushed in the restaurant
• Love serving people$15-$17

You must be hard-working, team-oriented, friendly, honest and have great customer skills.