Room Attendant

Job Summary: The Room Attendant is responsible for cleaning guest rooms in accordance with standards of quality and quantity as established by BEST WESTERN.
Essential Job Duties:

Practices life safety and security practices in accordance with Franchisor standards.
Collects cleaning supplies from storerooms needed for the day.
Obtains carts from linen rooms on guest floors.
Removes linens, towels and anything soiled from rooms and sends to laundry as soon as possible.
Communicates with the Executive Housekeeper on the status of each room.
Removes trash from rooms and replaces waste basket liners.
Sprays sinks, tubs and stools with sanitizer; cleans bathrooms with rubber gloves; sweeps and scrubs bathroom floor.
Vacuums rooms; makes beds; dusts high and low; vacuums halls.
Checks drawers, nightstand, etc., for lost items or trash in vacated rooms.
Washes windows, mirrors, drawers, etc.
Stocks bathrooms with towels and amenities.
Assures that all literature is in each room.
Clears trash and food trays from hallways, removing food to the garbage.
Notifies supervisor of any needed maintenance.
Assists in training of new associates as directed.
Assists in the laundry or other areas as directed.
Communicates issues, concerns, complaints, compliments, and suggestions to the management of the organization and not to other associates, guests, etc.
Supports the Best Western Mission Statement, Vision Statement, philosophy, policies and procedures.
Does whatever it takes to create OUTRAGEOUS GUEST SERVICE.