Store Manager in Training

Join the dynamic team at TireSouth, one of the largest privately-owned Tire and Service Center families in Georgia! As a General Manager, you'll find an unparalleled opportunity to grow and excel with our hands-on management team while receiving the compensation you truly deserve. Keep reading to learn how you can become a key part of our success story.

TireSouth is in search of an accomplished Automotive General Manager with a solid background in workflow management and sales. We are seeking an individual with a proven track record of achieving exceptional results. In this role, the General Manager will be responsible for achieving revenue and expense targets, driving operational excellence, and nurturing the growth of the sales and service team. By ensuring training compliance, embodying our core values, and offering hands-on guidance at the location level, you will be an integral part of our thriving operation. This mixed management position directly supervises Sales Advisors and Technician personnel.

Additionally, the General Manager/Advisor role entails contributing a minimum of 20% of location sales by personally generating service tickets and following up on unsold ones. It is essential to uphold the execution of the TireSouth VIP Sales and Service Process.

**Key Responsibilities:**

• Embody the expected behaviors of all TireSouth employees, showcasing results-driven action, maturity, professionalism, effective feedback handling, exceptional service orientation, and unwavering commitment to diversity, inclusion, respectful workplace dynamics, and integrity.
• Develop positive relationships in a manner aligned with organizational values.
• Lead by example, meeting deadlines, fostering cooperation, collaboration, and flexibility to demonstrate team commitment.
• Drive remarkable business outcomes through conventional management functions, including talent acquisition, coaching, development, workforce scheduling, project management, performance evaluation, and overall talent planning.

**Performance Objectives:**

• Achieve Gross Profit and Margin targets as per budget.
• Monitor location Net Profit metrics efficiently.
• Create and implement quarterly plan objectives while adequately tracking KPIs.
• Provide training and demonstrate sales techniques essential for Service Advisors.
• Cultivate a team culture and foster in-store cohesion.
• Exemplify Company values.
• Inspire and nurture future leaders.
• Conduct monthly reviews with each location employee.
• Ensure Technician Certification and ongoing learning plan objectives are met.
• Maintain optimal staffing levels and engage in consistent recruitment to sustain a robust bench.
• Cultivate an ethos of Extreme Ownership within the team.
• Foster local relationships to boost store traffic and enhance the returning customer base.

**Operational Objectives:**

• Educate and train in the VIP Sales and Service process.
• Elevate sales excellence and minimize zero-dollar invoices.
• Execute the daily location checklist and submit by 9 am.
• Oversee the completion of Sales and Service staff routines.
• Monitor location cleanliness and organization.
• Manage customer satisfaction (SAT) budget to meet or fall below target levels.
• Maintain COGS below 35% of revenue.
• Ensure social media ratings surpass targets and align with content expectations.
• Uphold uniformity and enforcement of the TireSouth Code of Conduct.
• Reconcile daily cash flow.
• Monitor and reconcile location payroll.
• Facilitate the onboarding of new employees within 24 hours of hire.

Join TireSouth now to embark on a journey of leadership, growth, and excellence in the automotive industry. Your expertise and dedication will play a pivotal role in steering our success and shaping the future of our team. Apply today and drive your career forward with TireSouth!

TEXT 480-463-4226