Community Engagement Regional Manager

Classification: Exempt / Non-Bargaining

Position may be located in Mattoon, IL; Gibsonia, PA; Mankato, MN.

Consolidated Communications, Inc. (CCI) is a leading broadband and business communications provider serving businesses and communities in over 20 states. Leveraging an advanced fiber network, Consolidated Communications offers a wide range of communications solutions, including: high-speed Internet, data, phone, security, managed services, cloud services and business marketing solutions. From our first connection over 125 years ago, Consolidated is dedicated to turning technology into solutions, connecting people and enriching how everyone works and lives.

CCI is looking for a dedicated and professional Community Engagement & Market Development Regional Manager to service three communities: Gibsonia, PA - Mattoon, IL and Mankato, MN. The selected candidate can live in any of these areas and requires up to 30% travel to the other coverage areas. Responsible for playing a vital role in driving local engagement and growth as the market liaison within these local communities. This position involves organizing and executing local events, assisting in establishing strategic presences with local entities, not limited to businesses, user groups, community organizations, HOAs and multi-dwelling unit properties and selling into such verticals.

Additionally, it requires collaboration with cross-functional teams and external vendors to support sales and marketing campaigns and adapt local sales strategies based on market trends, characteristics and competitive intelligence.

• Key contributor in implementing and management of sales partnerships within assigned market to drive sales from other groups such as realtors, chambers of commerce and Fidium/CCI commercial company employee bases
• Interacts with channel partner management to ensure a productive and collaborative partnership that drives sales through community engagement
• Event management, maximizes the amount of company sponsored and contractor events within market Develop and execute strategic campaigns, including events, sponsorships, partnerships, and community involvement
• Manages in-market event logistics, such local sales staffing, results tracking and coordination with other internal teams
• Monitor the market, gather customer insights, and engage sales teams and partners to provide ongoing feedback
• Ensure compliance with assigned expense budgets and reporting guidelines
• Collaborates on subscriber penetration strategies as they relate to applicable market non-subscribers, customer upgrades, fidium@work and lit-MDU sales
• Provide exceptional internal customer service and maintain open communication with associates, management, and contractors
• Is a subject matter expert within applicable serviceable area, knows competition, demographics, etc. by state and by town in addition to providing expert opinion on future year build-outs
• Assists in preparing and maintaining market briefs relevant to applicable areas that can be used internally to drive community engagement, market penetration, sales and new build strategy
• Interacts with a wide variety of sales channel partners inclusive but not limited to door-to-door contractors, local and national retails sales chains and sales boutiques
• Participates on meeting with channel partners and internal teams
• Perform other duties as assigned or required

Minimum Qualifications

• This is a sales-based position so a proven ability to work within a dynamic sales culture with high-performing teams, while demonstrating strong customer orientation through applicable local market interaction is a must
• Builds exceptional partnerships within all areas of the applicable market and organization by exhibiting excellent interpersonal leadership, influencing and presentation skills
• Solid experience in launching and managing multiple projects simultaneously and providing status updates on their success
• History of identifying trends and risk and effectively communicating those to their leaders, then working to develop response plans
• Proven ability to handle change management
• Ability to read, write and speak the English language to communicate with employees, customers and suppliers, in person, on the phone and by written communication in a clear, straight-forward and professional manner
• High comfort level with personal technology such as mobile devices
• Knowledge and ability to use computer and software applications
• Ability to travel within serviceable areas

Preferred Qualifications:

• Bachelor's Degree in Marketing, Advertising, Communications, or Sales
• 4+ years of field marketing, sales, or equivalent experience preferably within applicable markets
• Event Planning/Management, Experiential Marketing, Guerilla Marketing, Sales or Marketing experience is a plus
• Previous experience in the Cable TV, Internet, Wireless or Telecommunications industry is preferred
• Strong organizational skills, attention to detail, and project management capabilities
• Ability to translate objectives into actionable campaigns
• Excellent written and verbal communication skills
• Self-motivated and able to work in a fast-paced, collaborative environment

We are proud to offer a comprehensive and competitive benefits package:

• 401(k) matching
• Medical, Rx, Dental and Vision insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Life insurance
• Tuition reimbursement
• Paid vacation and personal days
• Paid holidays
• Employee Assistance Program
• Annual bonus program to eligible employee's based upon organization performance

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.