Office Manager

Office Manager
The Office Manager is responsible for leading the office team to provide excellent customer service and ensuring processes are followed under the general supervision of the Operations  Manager.
Essential Functions
Hire, train, develop and supervise office staff to meet company standards
Manage day-to-day operations of the customer service, dispatch, billing and title processing functions
Ensure excellent service is provided to customers
Handle escalated customer issues as needed
Provide direction to team regarding administrative duties and goals
Perform work assigned by Operations Manager successful operation of facility